Managing Student Expectations Online

  • D. A. Newlands
  • J. M. Coldwell
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3583)


In contrast to other studies of students in online environments, which examine the skills and attitudes that students bring to an online university learning environment, we are interested in the expectations with which students come to online university study. Four expectational barriers, which arise from students’ background and cultural history, are identified as being: who is responsible for learning, who is responsible for student interaction with content, who is responsible for the use of appropriate learning strategies and who is responsible for required ancillary skills. There is a discussion of how these barriers arise and how one might attempt to manage the students’ expectations and ameliorate their effects.


Online Environment Learning Management System Online Learning Environment Computer Ethic Online Technology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2005

Authors and Affiliations

  • D. A. Newlands
    • 1
  • J. M. Coldwell
    • 1
  1. 1.School of Information TechnologyDeakin UniversityGeelongAustralia

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