Skip to main content

The Impact of Link Suggestions on User Navigation and User Perception

  • Conference paper
User Modeling 2005 (UM 2005)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 3538))

Included in the following conference series:

Abstract

The study reported in this paper explores the effects of providing web users with link suggestions that are relevant to their tasks. Results indicate that link suggestions were positively received. Furthermore, users perceived sites with link suggestions as more usable and themselves as less disoriented. The average task execution time was significantly lower than in the control condition and users appeared to navigate in a more structured manner. Unexpectedly, men took more advantage from link suggestions than women.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Ahuja, J.S., Webster, J.: Perceived disorientation: an examination of a new measure to assess web design effectiveness. Interacting with Computers 14(1), 15–29 (2001)

    Article  Google Scholar 

  2. Brusilovsky, P.: Adaptive Hypermedia. User Modeling and User-Adapted Interaction 11, 87–110 (2001)

    Article  MATH  Google Scholar 

  3. Chi, E.H., Rosien, A., Supattanasiri, G., Williams, A., Royer, C., Chow, C., Robles, E., Dalal, B., Chen, J., Cousins, S.: The Bloodhound Project: Automatic Discovery of Web Usability Issues using the InfoScent Simulator. In: Proc. CHI 2003 (2003)

    Google Scholar 

  4. Herder, E., Iuvina, J.: Discovery of Individual User Navigation Patterns. In: Proc. Workshop on Individual Differences in Adaptive Hypermedia, held at AH 2004, pp. 40–49 (2004)

    Google Scholar 

  5. Herder, E., Van Dijk, E.M.A.G.: Site Structure and User Navigation: Models, Measures and Methods. Adaptable and Adaptive Hypermedia Systems, 19–34 (2004) (ISBN 1-59140-536-X)

    Google Scholar 

  6. Juvina, I., van Oostendorp, H.: Individual differences and behavioral aspects involved in modeling web navigation. In: Proc.User Interfaces for All (2004)

    Google Scholar 

  7. Kitajima, M., Blackmon, M.H., Polson, P.G.: A Comprehension-based Model of Web Navigation and Its Application to Web Usability Analysis. In: People and Computers XIV, pp. 357–373. Springer, Heidelberg (2000)

    Google Scholar 

  8. McEneaney, J.E.: Graphic and numerical methods to assess navigation in hypertext. Intl. Journal of Human-Computer Studies 55, 761–786 (2001)

    Article  MATH  Google Scholar 

  9. Morrison, J.B., Pirolli, P., Card, S.K.: A taxonomic analysis of what World Wide Web activities significantly impact people’s decisions and actions, UIR Technical report UIR-R-2000-17 (2000)

    Google Scholar 

  10. Olston, C., Chi, E.H.: ScentTrails: Integrating Browsing and Searching on the Web. ACM Trans. On Computer-Human Interaction 10(3), 177–197 (2003)

    Article  Google Scholar 

  11. Otter, M., Johnson, H.: Lost in hyperspace: metrics and mental models. Interacting with Computers 13(1), 1–40 (2000)

    Article  Google Scholar 

  12. Pirolli, P., Fu, W.-T.: SNIF-ACT: A Model of Information Foraging on the World Wide Web. In: Brusilovsky, P., Corbett, A.T., de Rosis, F. (eds.) UM 2003. LNCS, vol. 2702. Springer, Heidelberg (2003)

    Chapter  Google Scholar 

  13. Roy, M., Chi, M.T.H.: Gender Differences in Patterns of Searching the Web. Journal of Educational Computing Research 29, 335–348 (2003)

    Article  Google Scholar 

  14. Shneiderman, B.: Designing Information-Abundant Websites: Issues and Recommendations. International Journal of Human-Computer Studies 47(1) (1997)

    Google Scholar 

  15. Sjolinder, M.: Individual differences in spatial cognition and hypermedia navigation. In: Towards a Framework for Design and Evaluation of Navigation in Electronic Spaces. Swedish Institute of Computer Science (1998)

    Google Scholar 

  16. Smith, P.A.: Towards a practical measure of hypertext usability. Interacting with Computers 8(4), 365–381 (1997)

    Article  Google Scholar 

  17. Weibelzahl, S., Lippitsch, S., Weber, G.: Advantages, opportunities, and limits of empirical evaluations: Evaluating adaptive systems. Künstliche Intelligenz 3(02), 17–20 (2002)

    Google Scholar 

  18. Weinreich, H., Buchmann, V., Lamersdorf, W.: Scone: Ein Framework zur evaluativen Realisierung von Erweiterungen des Webs. In: Proceedings KiVS 2003, pp. 31–42 (2003)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Juvina, I., Herder, E. (2005). The Impact of Link Suggestions on User Navigation and User Perception. In: Ardissono, L., Brna, P., Mitrovic, A. (eds) User Modeling 2005. UM 2005. Lecture Notes in Computer Science(), vol 3538. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11527886_66

Download citation

  • DOI: https://doi.org/10.1007/11527886_66

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-27885-6

  • Online ISBN: 978-3-540-31878-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics