Abstract
E-government in South Africa has a particularly important historical and social context due to the legacy of apartheid. As a result, a ten year e-government implementation horizon has been created from tested world wide practices. Thus far the plan is not being realised and a gap is appearing between what the policy says should be happening and what is actually happening. This gap is most likely a result of a lack of government capacity to meet the policy objectives. In this paper the author puts forward a framework – drawing on actor network theory (ANT) and the due process model – which aims to improve the current e-government implementation process and close the gap between policy and practices in South Africa.
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References
South African Government, Overview on Government’s Programme of Action. South Africa Yearbook (2002), Available online at: http://www.gov.za/yearbook/2002/overview.htm
DPSA, E-Government Policy. Second Draft, Version 4.13 (2001), Available online at: http://www.gov.za/documents/index.html
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© 2003 Springer-Verlag Berlin Heidelberg
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Trusler, J. (2003). South African e-Government Policy and Practices: A Framework to Close the Gap. In: Traunmüller, R. (eds) Electronic Government. EGOV 2003. Lecture Notes in Computer Science, vol 2739. Springer, Berlin, Heidelberg. https://doi.org/10.1007/10929179_95
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DOI: https://doi.org/10.1007/10929179_95
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40845-1
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