Abstract
The main focus of the Public Sector Process Rebuilding (PPR) method is to orient information systems (IS) towards the end-user of the public services. This paper presents six actions implementing the PPR-concept: (1) bring order in the digital tool box; (2) argue which processes can not be 100% digitalized; (3) explain what the IS-benefits are for citizens, decision-making and prioritizing; (4) distribute new IS leaving 10% for intra departmental solution and 20% on other inter/intra governmental communication; (5) access the formal IT capability; and (6) identify the radical IS implementation.
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Andersen, K.V. (2003). Six Actions to Initiate PPR. In: Traunmüller, R. (eds) Electronic Government. EGOV 2003. Lecture Notes in Computer Science, vol 2739. Springer, Berlin, Heidelberg. https://doi.org/10.1007/10929179_38
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DOI: https://doi.org/10.1007/10929179_38
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40845-1
Online ISBN: 978-3-540-45239-3
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