Howto Hap Haring: Cross-Border Electronic Public Services in The Netherlands

  • Robbin te Velde
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2739)


Despite its perceived importance in Brussels, cross-border electronic public services are not a big thing yet in the Netherlands. There appears to be sufficient (yet rather partial) supply but insufficient demand. In the post dotcom era suppliers tend to look more critically at actual demand and balance their investments with perceived benefits. Decisions to invest in cross-border electronic services are based on the relative number of foreign customers. Due to the relative low number of foreign visitors public organizations put low priority to cross-border services, unless they have specific mandates.


Service Provision Foreign Language Public Organization Private Organization Actual Demand 
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Copyright information

© Springer-Verlag Berlin Heidelberg 2003

Authors and Affiliations

  • Robbin te Velde
    • 1
  1. 1.ZencThe HagueThe Netherlands

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