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Development Processes of Intelligent Decision-making Support Systems: Review and Perspective

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Intelligent Decision-making Support Systems

Part of the book series: Decision Engineering ((DECENGIN))

Abstract

A large amount of research on the development of decision-making support systems (DMSS) focuses on organizational issues, technical issues, or both kinds of issues at the same time. Whereas it is widely recognized that these two categories represent the dominant sources of issues that DSS builders had to overcome in the past, a third category, knowledge-management issues, gradually surfaces. Bolstered by advances in information technology in general, and artificial intelligence in particular, the field of knowledge management increases the number of development issues previously dealt with partly from an organizational perspective and partly from a technical perspective, but rarely as a perspective of its own. This chapter reviews nine DMSS development processes and methodologies according to their focus on organizational issues, technical issues, or both. It then proposes an innovative framework for the design and development of DMSS with particular attention on knowledge management issues and their relation with organizational and technical issues. It finally revisits two existing development processes according to this framework.

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Authors and Affiliations

  1. Department of Information Technology Management, University of Hawaii at Manoa, 2404 Maile Way, A202, Honolulu, HI, 96822, USA

    Alexandre Gachet

  2. Department of Informatics, University of Fribourg, Faucigny 2, 1700, Fribourg, Switzerland

    Pius Haettenschwiler

Authors
  1. Alexandre Gachet
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  2. Pius Haettenschwiler
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© 2006 Springer-Verlag London Limited

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Gachet, A., Haettenschwiler, P. (2006). Development Processes of Intelligent Decision-making Support Systems: Review and Perspective. In: Intelligent Decision-making Support Systems. Decision Engineering. Springer, London. https://doi.org/10.1007/1-84628-231-4_6

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  • DOI: https://doi.org/10.1007/1-84628-231-4_6

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-84628-228-7

  • Online ISBN: 978-1-84628-231-7

  • eBook Packages: EngineeringEngineering (R0)

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