Abstract
Creating and using collaborative information system models that are not only technologically adequate but are also acceptable by the human communities that are supposed to use them is an important research issue. Our approach is based on the organizational semiotics stance, with an emphasis on semantics, pragmatics and social aspects, combined with a multi-agent system perspective. Our goal is to provide a better theoretical support for collaborative networks, going beyond the ad-hoc application of advanced information technologies. In particular, we propose an approach, based on organizational semiotics social concepts, and formalized using deontic agency logic, for representing and using shared knowledge, including beliefs, behaviour and values. Finally we point out some research challenges and propose a research agenda within the main knowledge areas identified.
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Filipe, J. (2004). The Organizational Semiotics Normative Paradigm. In: Camarinha-Matos, L.M., Afsarmanesh, H. (eds) Collaborative Networked Organizations. Springer, Boston, MA. https://doi.org/10.1007/1-4020-7833-1_29
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DOI: https://doi.org/10.1007/1-4020-7833-1_29
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4020-7823-1
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