Abstract
The paper presents the results of the investigation of the implementation of mobile technologies in an under researched area: the police. Five key themes of investigation with relation to mobile information and communications technologies were identified in the research: changes in work procedures, changes in the organisational capability, changes in relationships, effectiveness of equipment and effectiveness of infrastructure. These themes provide a framework for analysis of the police context, and one which could perhaps be extended to other contexts in the public safety / service arena.
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Norman, A., Allen, D. (2005). Deployment and Use of Mobile Information Systems. In: Krogstie, J., Kautz, K., Allen, D. (eds) Mobile Information Systems II. MOBIS 2005. IFIP — The International Federation for Information Processing, vol 191. Springer, Boston, MA. https://doi.org/10.1007/0-387-31166-1_15
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