Abstract
This article presents the results of a survey conducted in the state of Texas to the assess issues and concerns citizens have in having government provide services over the Internet. The survey presents one vision of what people believe about network-mediated government services and how they interact with them, and it contributes ideas about the sorts of policies and considerations our government agencies might adopt as they move toward a fully realized e-government
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References
Federal Trade Commission (1998). Privacy Online: A Report to Congress. Available at http://www.ftc.gov/reports/privacy3/index.htm. See also FTC (1999). Self Regulation and privacy online: A Report to Congress. Available at: www.ftc.gov/os/1999/9908/privacy99.pdf.
Georgia Institute of Technology, Graphics, Visualization and Usability (GVU) Center (2000). WWW User Survey. Available: http://www.gvu.gatech.edu/user_surveys/survey-1997-10/.
Strover, S. and J. Straubhaar (2000). E-government services and computer and Internet use in Texas. Available: http://www.utexas.edu/research/tipi. Texas Department of Information Resources (1999). A survey of state portal initiatives. Available: www.dir.state.tx.us/egov/Surveys/State_survey/indenx.html.
U.S. National Commission on Libraries and Information Science (2001). A Comprehensive assessment of public information dissemination. Available: http://www.nclis.gov/govt/assess/assess.execsum.pdf
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© 2002 Kluwer Academic Publishers
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Strover, S. (2002). Citizens’ Perspectives on E-government. In: McIver, W.J., Elmagarmid, A.K. (eds) Advances in Digital Government. Advances in Database Systems, vol 26. Springer, Boston, MA. https://doi.org/10.1007/0-306-47374-7_15
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DOI: https://doi.org/10.1007/0-306-47374-7_15
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4020-7067-9
Online ISBN: 978-0-306-47374-6
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