A workflow system based on agents
This paper describes an agent based architecture to manage workflows. The agents, rather than predefined rules, determine the flow of work, enabling them to cater for unexpected inputs. The agents in this distributed system use organisational rules, as well as the state of the decision making environment to control the flow of work. An experimental agent-based workflow system based on the World Wide Web to manage the processing of applications received by a university department from potential research students is described.
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