Skip to main content

Comparative Study of Sentiment Analysis and Text Summarization for Commercial Social Networks

  • Conference paper
  • First Online:
Emerging Technology Trends in Electronics, Communication and Networking (ET2ECN 2020)

Abstract

The rapid shift towards digitalization today has actually transferred the market to an entirely digitalized platform. The participation of such a large number of users has given rise to a huge amount of data over the internet, proving the need for proper structuring and removal of unwanted and redundant data. The presence of a system that gives them the complete overview of a product is a dire need for the public today. Diving deep, we nd technologies that help us in the analysis and modification of data found over the internet. Sentiment analysis helps us nd the opinions people have towards a variety of entities, through a series of processes. Along with this, we have text summarisation which aids in the attainment of meaningful information from the wide range of irrelevant and redundant data found online. Clubbing these two, we can obtain concise reviews in addition to the overall sentiment towards selected entities. Here, we propose a model where we convolve into a system that provides the user with the overall recommendation found on popular e-commerce websites (Amazon, Flipkart and TripAdvisor). Starting with the collection of data from given sources, we pre-process the data, we combine machine learning with a lexicon-based approach, obtain the summaries and sentiments and eventually provide the user with the popular opinion behind the product.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. The evolution of sentiment analysis-a review of research topics, venues, and top cited papers. Comput. Sci. Rev. 27, 16–32 (2018). https://doi.org/10.1016/j.cosrev.2017.10.002

  2. Abdi, A., Shamsuddin, S.M., Hasan, S., Piran, J.: Deep learning-based sentiment classification of evaluative text based on multi-feature fusion. Inf. Process. Manage. 56(4), 1245–1259 (2019)

    Article  Google Scholar 

  3. Amplayo, R.K., Song, M.: An adaptable ne-grained sentiment analysis for summarization of multiple short online reviews. Data Knowl. Eng. 110, 54–67 (2017)

    Article  Google Scholar 

  4. Araque, O., Corcuera-Platas, I., Sánchez-Rada, J.F., Iglesias, C.A.: Enhancing deep learning sentiment analysis with ensemble techniques in social applications. Expert Syst. Appl. 77, 236–246 (2017)

    Article  Google Scholar 

  5. Babar, S., Tech-Cse, M.: Rit: text summarization: an overview (2013)

    Google Scholar 

  6. Bhargava, R., Sharma, Y., Sharma, G.: ATSSI: abstractive text summarization using sentiment infusion. Procedia Comput. Sci. 89, 404–411 (2016). Twelfth International Conference on Communication Networks, ICCN 2016, Bangalore, India, 19–21 August 2016, Twelfth International Conference on Data Mining and Warehousing, ICDMW 2016, Bangalore, India, 19–21 August 2016, Twelfth International Conference on Image and Signal Processing, ICISP 2016, Bangalore, India, 19–21 August 2016

    Google Scholar 

  7. Chan, S.W., Chong, M.W.: Sentiment analysis in financial texts. Decis. Support Syst. 94, 53–64 (2017)

    Article  Google Scholar 

  8. Collins, E., Augenstein, I., Riedel, S.: A supervised approach to extractive summarisation of scientific papers. In: Proceedings of the 21st Conference on Computational Natural Language Learning (CoNLL 2017), Vancouver, Canada, August 2017, pp. 195–205. Association for Computational Linguistics (2017)

    Google Scholar 

  9. Fang, C., Mu, D., Deng, Z., Wu, Z.: Word-sentence co-ranking for automatic extractive text summarization. Expert Syst. Appl. 72, 189–195 (2017)

    Article  Google Scholar 

  10. Kim, K.: An improved semi-supervised dimensionality reduction using feature weighting: application to sentiment analysis. Expert Syst. Appl. 109, 49–65 (2018). https://doi.org/10.1016/j.eswa.2018.05.023

    Article  Google Scholar 

  11. Medhat, W., Hassan, A., Korashy, H.: Sentiment analysis algorithms and applications: a survey. Ain Shams Eng. J. 5(4), 1093–1113 (2014)

    Article  Google Scholar 

  12. Na, J.C., Kyaing, W.: Sentiment analysis of user-generated content on drug review websites. J. Inf. Sci. Theory Pract. 3, 6–23 (2015). https://doi.org/10.1633/JISTaP.2015.3.1.1

    Article  Google Scholar 

  13. Perzynska, K.: Top 28 product review websites for online marketers (2018). https://partners.livechatinc.com/blog/best-product-reviews-websites/

  14. Sailunaz, K., Alhajj, R.: Emotion and sentiment analysis from twitter text. J. Comput. Sci. 36, 101003 (2019)

    Article  Google Scholar 

  15. Verma, J.P., Patel, B., Patel, A.: Big data analysis: recommendation sys-tem with hadoop framework. In: 2015 IEEE International Conference on Computational Intelligence Communication Technology, pp. 92–97, February 2015. https://doi.org/10.1109/CICT.2015.86

  16. Verma, J.P., Patel, A.: Evaluation of unsupervised learning based extractive text summarization technique for large scale review and feedback data. Indian J. Sci. Technol. 10(17), 1–6 (2017)

    Article  Google Scholar 

  17. Wu, P., Li, X., Shen, S., He, D.: Social media opinion summarization using emotion cognition and convolutional neural networks. Int. J. Inf. Manage. 51, 101978 (2019)

    Article  Google Scholar 

  18. Xiong, S., Wang, K., Ji, D., Wang, B.: A short text sentiment-topic model for product reviews. Neurocomputing 297, 94–102 (2018)

    Article  Google Scholar 

  19. Ã-ztÃrk, N., Ayvaz, S.: Sentiment analysis on twitter: a text mining approach to the Syrian refugee crisis. Telematics Inform. 35(1), 136–147 (2018)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jai Prakash Verma .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kheruwala, H.A., Shah, J.V., Verma, J.P. (2020). Comparative Study of Sentiment Analysis and Text Summarization for Commercial Social Networks. In: Gupta, S., Sarvaiya, J. (eds) Emerging Technology Trends in Electronics, Communication and Networking. ET2ECN 2020. Communications in Computer and Information Science, vol 1214. Springer, Singapore. https://doi.org/10.1007/978-981-15-7219-7_18

Download citation

  • DOI: https://doi.org/10.1007/978-981-15-7219-7_18

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-15-7218-0

  • Online ISBN: 978-981-15-7219-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics