Social Role in Organizational Management Understanding People Behavior and Motivation

  • Nuno Maia
  • Mariana Neves
  • Agostinho Barbosa
  • Bruno Carrulo
  • Nuno Araújo
  • Ana Fernandes
  • Dinis Vicente
  • Jorge Ribeiro
  • Henrique Vicente
  • José NevesEmail author
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 1178)


The aim of this work is to respond to the need to rethink the behavior and motivation of employees in their relationship with managers and social groups, i.e., one’s main goal is based on increasing engagement in order to reach organizational goals and job workers satisfaction, a complex concept that is influenced by different causes. Indeed, in this work it is analyzed the impact of working conditions on job satisfaction. This is where attention is drawn to the concept of entropy, since we are not focusing on the value a variable can take, but on the effort that has been expended to obtain it. The idea of entropy comes from a principle of thermodynamics dealing with energy. It usually refers to the idea that everything in the universe eventually moves from order to disorder, and entropy is the measurement of that change, that is used here to understand and assess the workers behavior and motivation. The subsequent formal model is based on a set of logical structures for knowledge representation and reasoning that conform to the above entropic view, then leading to an Artificial Neural Network approach to computation, an archetypal that considers the motive behind the action.


Motivation and Behavior Job Satisfaction Entropy Logic Programming Knowledge Representation and Reasoning Artificial Neural Networks 



This work has been supported by national funds through FCT – Fundação para a Ciência e Tecnologia within the Project Scope UID/CEC/00319/2019 and UID/QUI/0619/2019.


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Copyright information

© Springer Nature Singapore Pte Ltd. 2020

Authors and Affiliations

  1. 1.Centro AlgoritmiUniversidade do MinhoBragaPortugal
  2. 2.DeloitteLondonUK
  3. 3.CHTS, EPEPenafielPortugal
  4. 4.Unidade Local de Saúde de Castelo BrancoCastelo BrancoPortugal
  5. 5.Instituto Politécnico de Saúde do Norte, CESPUGandraPortugal
  6. 6.Departamento de Química, Escola de Ciências e Tecnologia, REQUIMTE/LAQVUniversidade de ÉvoraÉvoraPortugal
  7. 7.Escola Superior de Tecnologia e Gestão de Leiria, Instituto Politécnico de LeiriaLeiriaPortugal
  8. 8.Escola Superior de Tecnologia e Gestão, ARC4DigiT – Applied Research Center for Digital Transformation, Instituto Politécnico de Viana do CasteloViana do CasteloPortugal

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