Measuring Public Opinion with Social Media Use in Local Government of Asian Cities

  • Shih-Nung ChenEmail author
  • Ridho Al-Hamdi
  • Yong-Kok Tan
  • Aulia Nur Kasiwi
  • Achmad Nurmandi
Conference paper
Part of the Lecture Notes in Electrical Engineering book series (LNEE, volume 551)


Social media enables government to discover events in real time, and forecast public opinion. This study presents a system prototype for measuring public opinion from News channels, Bulletin Board Systems (BBS) and social networking sites, including Facebook. The proposed system aims to improve communication between government officials and ordinary citizens about service delivery. The proposed system applies event-driven simulation to accelerate the processing speed, and thus provides a better solution for measuring public opinion.


Social media Public opinion measuring TF-IDF Event-driven simulation Distributed processing 



The authors would like to thank the Asia University of the Republic of China, Taiwan, for financially supporting this research under Contract No. 106-ASIA-UMY-02.


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Copyright information

© Springer Nature Singapore Pte Ltd. 2020

Authors and Affiliations

  • Shih-Nung Chen
    • 1
    Email author
  • Ridho Al-Hamdi
    • 2
  • Yong-Kok Tan
    • 1
  • Aulia Nur Kasiwi
    • 2
  • Achmad Nurmandi
    • 2
  1. 1.Department of Information CommunicationAsia UniversityTaichung CityTaiwan, R.O.C.
  2. 2.Department of Government Affairs and AdministrationUniversitas Muhammadiyah YogyakartaYogyakartaIndonesia

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