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Interactions with an Empathic Robot Tutor in Education: Students’ Perceptions Three Years Later

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Artificial Intelligence and Inclusive Education

Part of the book series: Perspectives on Rethinking and Reforming Education ((PRRE))

Abstract

In 2015, and three years prior to the writing of this chapter, a three-month field study of a humanoid empathic robot tutor was conducted at a primary school in Sweden with children in grades 4–6. At that time, video analysis of the children’s interactions with the robot revealed that the children responded socially to the robot, but also that breakdowns often occurred during the interactions. Studies of robots in education are typically considered complete when the trial ends, which means that lasting or long-term implications of the child–robot relationship are seldom explored. The aim of this chapter is to explore children’s retrospective perceptions of the child–robot relationship in an educational setting. In a follow-up study at the school in question, the children responded to a survey and participated in discussion groups in which they were asked about their relationships with the robot, their recollections of breakdowns and how this has affected their normative perspectives of robots, as well as their views on robots in relation to the notion of inclusive education. A key finding in this study is that, when compared to their peers without robot experience, the students had become more critical towards the idea of emotion recognition in robots.

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Notes

  1. 1.

    www.emote-project.eu.

  2. 2.

    The company has since the project took place been purchased by Softbank Robotics.

  3. 3.

    These questions were also posed to the children in the earlier study, and were part of a longer questionnaire on perceived learning, previously published in Deliverable 7.2 of the EMOTE project.

  4. 4.

    The remaining questions were used to elicit design considerations for an educational robot under development in the research project Student Tutor and Robot Tutee (START).

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Acknowledgements

I thank all students for participating in this study, as well as their teachers for making the study possible. I also thank my colleagues in the START project for helping me develop the questionnaire and discussion questions, and for assisting in transporting Pepper to the school. Thanks also to Dennis Küster for providing valuable feedback on statistical methods. This work was partially supported by the Marcus and Amalia Wallenberg Foundation and was funded in part by the project START (Student Tutor and Robot Tutee). The author is solely responsible for the content of this publication. It does not represent the opinion of the Wallenberg Foundation, and the Wallenberg Foundation is not responsible for any use that might be made of data appearing therein.

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Correspondence to Sofia Serholt .

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Serholt, S. (2019). Interactions with an Empathic Robot Tutor in Education: Students’ Perceptions Three Years Later. In: Knox, J., Wang, Y., Gallagher, M. (eds) Artificial Intelligence and Inclusive Education. Perspectives on Rethinking and Reforming Education. Springer, Singapore. https://doi.org/10.1007/978-981-13-8161-4_5

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  • DOI: https://doi.org/10.1007/978-981-13-8161-4_5

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-13-8160-7

  • Online ISBN: 978-981-13-8161-4

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