Advertisement

Survey on Virtual Assistant: Google Assistant, Siri, Cortana, Alexa

  • Amrita S. Tulshan
  • Sudhir Namdeorao Dhage
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 968)

Abstract

Virtual assistant is boon for everyone in this new era of 21st century. It has paved way for a new technology where we can ask questions to machine and can interact with IVAs as people do with humans. This new technology attracted almost whole world in many ways like smart phones, laptops, computers etc. Some of the significant VPs are like Siri, Google Assistant, Cortana, and Alexa. Voice recognition, contextual understanding and human interaction are the issues which are not solved yet in this IVAs. So, to solve those issues 100 users participated a survey for this research and shared their experiences. All users’ task was to ask questions from the survey to all personal assistants and from their experiences this research paper came up with the actual results. According to that results many services were covered by these assistants but still there are some improvements required in voice recognition, contextual understanding and hand free interaction. After addressing these improvements in IVAs will definitely increased its use is the main goal for this research paper.

Keywords

Human factors Virtual Personal Assistant Smart devices 

References

  1. 1.
    Gong, L.: San Francisco, CA (US) United States US 2003.01671.67A1 (12) Patent Application Publication c (10) Pub. No.: US 2003/0167167 A1 Gong (43) Pub. Date: 4 September 2003 for Intelligent Virtual AssistantGoogle Scholar
  2. 2.
    Sarikaya, R.: The technology behind personal digital assistants. IEEE Signal Process. Mag. 34, 67–81 (2017).  https://doi.org/10.1109/msp.2016.2617341CrossRefGoogle Scholar
  3. 3.
    Tsiao, J.C.-S., Tong, P.P., Chao, D.Y.: Natural-Language Voice-Activated Personal Assistant, United States Patent (10), Patent No.: US 7,216,080 B2 (45), 8 May 2007Google Scholar
  4. 4.
    Sirbi, K., Patankar, A.J.: Personal assistant with voice recognition intelligence. Int. J. Eng. Res. Technol. 10(1), 416–419 (2017). ISSN 0974-3154Google Scholar
  5. 5.
    Kawamura, T., Ohsuga, A.: Flower voice: virtual assistant for open dataGoogle Scholar
  6. 6.
    Elshafei, M.: Virtual personal assistant (VPA) for mobile users. Mitel Networks (2000–2002)Google Scholar
  7. 7.
    Chung, H., Iorga, M., Voas, J., Lee, S.: Alexa, can I trust you? In: 2017 IEEE Computer Security (2017)Google Scholar
  8. 8.
    Cowan, B.R.: What can i help you with?: infrequent users’ experiences of intelligent personal assistants. In: 2015 IEEE 10th International Conference on Industrial and Information Systems, ICIIS 2015, Sri Lanka (2015)Google Scholar
  9. 9.
    Weeratunga, A.M., Jayawardana, S.A.U., Hasindu, P.M.A.K, Prashan, W.P.M., Thelijjagoda, S.: Project Nethra - an intelligent assistant for the visually disabled to interact with internet services. In: 2015 IEEE 10th International Conference on Industrial and Information System (2015)Google Scholar
  10. 10.
    López, G., Quesada, L., Guerrero, L.A.: Alexa vs. siri vs. cortana vs. Google assistant: a comparison of speech-based natural user interfaces. In: Nunes, I. (ed.) AHFE 2017. AISC, vol. 592, pp. 241–250. Springer, Cham (2018).  https://doi.org/10.1007/978-3-319-60366-7_23CrossRefGoogle Scholar
  11. 11.
    Zhao, Y., Li, J., Zhang, S., Chen, L., Gong, Y.: Domain and speaker adaptation for Cortana speech recognition. In: ICASSPGoogle Scholar
  12. 12.
    Bellegarda, J.R.: Spoken language understanding for natural interaction: the siri experience. In: Mariani, J., Rosset, S., Garnier-Rizet, M., Devillers, L. (eds.) Natural Interaction with Robots, Knowbots and Smartphones, pp. 3–14. Springer, New York (2014).  https://doi.org/10.1007/978-1-4614-8280-2_1CrossRefGoogle Scholar
  13. 13.
    Google: Google Assistant. https://assisatnt.google.com
  14. 14.
    Purington, A., Taft, J.G., Sannon, S., Bazarova, N.N., Taylor, S.H.: Alexa is my new BFF: social roles, user satisfaction, and personification of the amazon echo. ACM, 6–11 May 2017. ISBN 978-1-4503-4656-6/17/05Google Scholar
  15. 15.
    Lopez, G., Quesada, L., Guerrero, L.A.: Alexa vs Siri vs Cortana vs Google assistant: a comparison of speech-based natural user interfaces. Conference Paper, January 2018Google Scholar
  16. 16.
    Kepuska, V., Bohouta, G.: Next generation of virtual personal assistants (Microsoft Cortana, Apple Siri, Amazon Alexa and Google Home). In: IEEE Conference (2018)Google Scholar

Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Department of Computer EngineeringSardar Patel Institute of TechnologyMumbaiIndia

Personalised recommendations