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“Jumping the Queue”: Implications of Norm Violations Research in India and the Netherlands

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Psychological Perspectives on Diversity and Social Development

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Abstract

In this chapter the authors reflect on the findings of a study conducted by R.C. Tripathi and R. DeRidder on norm violations and intergroup relations. They primarily focus on answering the question whether “jumping the queue” is a norm violation in India as it is in the Netherlands. They also address the implications of the project, especially findings about hierarchical relations among societal groups. Respect for the norms of other groups, including those of groups that are low in the societal hierarchy, is portrayed as a key principle in improving intergroup relations and as a point of access in intercultural communication training programs aiming at bridging group contrasts.

We like to thank Sandra Schruijer for her comments on an earlier draft of this chapter.

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Author information

Authors and Affiliations

  1. Tilburg University, Tilburg, The Netherlands

    Ype H. Poortinga

  2. ICCN, Breda, The Netherlands

    Richard DeRidder

Authors
  1. Ype H. Poortinga
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  2. Richard DeRidder
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Correspondence to Ype H. Poortinga .

Editor information

Editors and Affiliations

  1. Center of Behavioural and Cognitive Sciences, University of Allahabad, Allahabad, Uttar Pradesh, India

    Janak Pandey

  2. Department of Psychology, University of Allahabad, Allahabad, Uttar Pradesh, India

    Rashmi Kumar  & Komilla Thapa  & 

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Poortinga, Y.H., DeRidder, R. (2019). “Jumping the Queue”: Implications of Norm Violations Research in India and the Netherlands. In: Pandey, J., Kumar, R., Thapa, K. (eds) Psychological Perspectives on Diversity and Social Development. Springer, Singapore. https://doi.org/10.1007/978-981-13-3341-5_5

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