Quality pp 255-268 | Cite as

Quality of Information and Quality System in an Information Industry

  • Shyama Prasad MukherjeeEmail author
Part of the India Studies in Business and Economics book series (ISBE)


Individuals and institutions need information, irrespective of their activities and engagements, as producers or users of goods and services in the public or the private sector. Types and amounts (quantity) of information needed will vary from one individual or institution to another. Information is necessary for manufacturing industries and service organizations; for the state administration; for planners and policy-makers; for representatives of people wanting to know about present states of development in different regions and on different dimensions; for the armed forces to meet their operational, tactical and strategic needs; for regional and international organizations attempting to assess relative positions of different countries in regard to economic growth, poverty and hunger, education and health care, violation of human rights; and so on. Besides, there are organizations trying to improve the quality of our environment and the quality of our lives which also need information.


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Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Department of StatisticsUniversity of CalcuttaHowrahIndia

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