Detection of Outlier Behaviour Amongst Health/Medical Providers Servicing TAC Clients

  • Musa MammadovEmail author
  • Rob Muspratt
  • Julien Ugon
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 845)


Within the landscape of Personal Injury Compensation, building of Decision Support Tools that can be used at different stages of a client’s journey, from accident to rehabilitation, and which have various targets is important. The challenge considered in this paper is concerned with finding outliers amongst Health/Medical Providers (providers) servicing Transport Accident Commission (TAC) clients. Previous analysis by the TAC in this domain has relied upon data aggregation and clustering techniques and has proven to be restrictive in terms of providing easily interpretable and targeted results. In particular, the focus of this study is to identify outlying behaviours amongst providers rather than individual exceptional cases. We propose a new approach that enables identification of outliers on the basis of user defined characteristics.


Personal Injury Compensation Health/medical provider Outlier behaviour Input-output space Combination targeting 



This paper is the result of project work funded by the Capital Market Cooperative Research Centre in combination with the Transport Accident Commission of Victoria. Acknowledgements and thanks to industry supervisors David Attwood (Lead Research Partnerships) and Marcus Lyngcoln (Manager Forensic Analytics). Additional thanks to Natasha Morphou, Nyree Woods and Gregory O’Neil (TAC Provider Review Team) for their ongoing recommendations and output review.


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Copyright information

© Springer Nature Singapore Pte Ltd. 2018

Authors and Affiliations

  1. 1.School of Science and TechnologyFederation UniversityBallaratAustralia
  2. 2.Transport Accident CommissionGeelongAustralia

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