Characterizing and Detecting Social Outrage on Twitter: Patel Reservation in Gujarat

  • Sulbha SinghEmail author
  • Rajeev Pal
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 799)


Social Media is a platform to share ideas, opinions and discussions. This provides scope to study social behavior and perform analysis around events discussed over it. The idea behind this study is to analyze the social characteristics during unrest in society. The analysis further can be used to identify the trend of social behavior and utilize for decision making and anticipatory governance. For this paper recent social outrage in Indian context related to caste based reservation has been studied using social media platform Twitter. A number of analytical methodologies have been used to understand the variations in opinions over social media during unrest. This paper researches the potential of tension during social outrage and the factors affecting it. Sentiment analysis and different machine learning methods used to detect level of tension and compared the results against manual annotation. To improve the performance of classification results, a rule based algorithm has been developed to detect tension during social outrage.


Caste reservation Lexical analysis Machine learning Opinion mining Outrage detection Sentiment analysis Social media Social outrage Structural analysis 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2018

Authors and Affiliations

  1. 1.Department of Information TechnologyIndira Gandhi Delhi Technical University for WomenDelhiIndia
  2. 2.Capita plcLondonUK

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