Designing Displays for Human Connectedness

  • Stefan Agamanolis
Chapter
Part of the The Kluwer International series on Computer Supported Cooperative Work book series (CSCW, volume 2)

Abstract

How can we design displays that foster a sense of presence and awareness... that enhance a sense of community and togetherness... that enable human bonds to grow and flourish? Using five prototypes from the Human Connectedness research group at Media Lab Europe as a context for reflection, this chapter attempts to assemble a framework of questions and strategies for designers to consider when working to achieve these kinds of effects. The prototypes discussed include a media space that connects several physical locations in our organization, a video conference system based on the metaphor of a magic mirror, a video installation that displays layers of recorded social interaction, an ambient display for hospital patients in isolation wards, and a “sports over a distance” application with an “exertion” interface.

Key words

displays presence awareness community togetherness connectedness design principles 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Agamanolis, S., Westner, A., and Bove, V. M., Jr. Reflection of Presence: Toward more natural and responsive telecollaboration. Proceedings SPIE Multimedia Networks; 1997; 3228.Google Scholar
  2. Bly, S. A., Harrison, S. R., and Irwin, S. Media Spaces: Bringing People Together in a Video, Audio, and Computing Environment. Communications of the ACM 1993; 36 (1): 28–47.CrossRefGoogle Scholar
  3. Cheng, L., Stone, L., Farnham, S., Clark, A. M., and Zaner, M. Hutchworld: Lessons Learned. A Collaborative Project: Fred Hutchinson Cancer Research Center and Microsoft Research Proceedings Virtual Worlds 2000, Springer.Google Scholar
  4. Denoue, L., Nelson, L., and Churchill, E. AttrActive Windows: Dynamic Windows for Digital Bulletin Boards. Extended Abstracts of CHI ‘03 Conference on Human Factors in Computing Systems; 2003; Ft Lauderdale, FL, USA; ACM Press.Google Scholar
  5. Dourish, P. Developing a Reflective Model of Collaborative Systems. ACM Transactions on Computer-Human Interaction 1995; 2 (1) 40–63.CrossRefGoogle Scholar
  6. Dourish, P., Adler, A., Bellotti, V., Henderson, A. Your Place or Mine? Learning from Long-Term Use of Audio-Video Communication. Computer-Supported Collaborative Work 1996; 1 (5): 33–62.Google Scholar
  7. Dourish, P., and Bly, S. Portholes: Supporting awareness in a distributed work group. Proceedings of the CHI ‘82 Conference on Human Factors in Computing Systems; 1992; Monterey, CA USA. New York: ACM Press: 541–547.Google Scholar
  8. Dunne, A. and Raby, F. Fields and Thresholds. Presentation at Doors of Perception 2, 1994; Amsterdam, The Netherlands.Google Scholar
  9. Edson, R. C., et al.. Video Conference System using Voice-Switched Cameras. U.S. Patent 3, 601, 530, 1971.Google Scholar
  10. Fish, R. S., Kraut, R. E., and Chalfonte, B. L. The VideoWindow System in Informal Communication. Proceedings of the CSCW ‘80 Conference on Computer Supported Cooperative Work; 1990; Los Angeles, California; 1–11, ACM Press.Google Scholar
  11. Hill, W. C., and Hollan, J. D.Edit Wear and Read Wear. Proceedings of the CHI ‘82 Conference on Human Factors in Computing Systems; 1992; Monterey, CA USA. New York: ACM Press.Google Scholar
  12. Hindus, D., Mainwaring, S. D., Leduc, N., Hagström, A. E., and Bayley, O. Casablanca: Designing Social Communication Devices for the Home. Proceedings CHI ‘01 Conference on Human Factors in Computing Systems; 2001; Seattle, WA, USA. ACM Press.Google Scholar
  13. House, J. S., Landis, K. R., and Umberson, D. Social Relationships and Health. Science 1988; 241 (4865): 540–545.CrossRefGoogle Scholar
  14. Hutchinson, H., Mackay, W., Westerlund, B., Bederson, B., Druin, A., Plaisant, C., Beaudouin-Lafon, M., Conversy, S., Evans, H., Hansen, H., Roussel, N., Eiderbäck, B., Sinna Lindquist, S., Sundblad, Y. Technology Probes: Inspiring Design for and with Families. Proceedings CHI ‘03, Conference on Human Factors in Computing Systems; 2003; Ft Lauderdale, FL, USA; 17–24; ACM Press.Google Scholar
  15. Isaacs, E. A., Tang, J. C., and Morris, T. Piazza: A Desktop Environment Supporting Impromptu and Planned Interactions. Proceedings of CSCW ‘96 Conference on Computer Supported Cooperative Work; 1996, November 2–6; Boston, MA. ACM Press. Cambridge, MA. ACM Press:Google Scholar
  16. Ishii, H., Wisneski, C., Brave, S., Dahley, A., Gorbet, M., Ullmer, B., and Yarin, P. “ambientROOM: integrating ambient media with architectural space. Extended Abstracts of CHI’98 Conference on Human Factors in Computing Systems; 1998; Los Angeles, CA, USA. ACM PressGoogle Scholar
  17. Ishii, H., Kobayashi, M., and Arita, K. Iterative Design of Seamless Collaboration Media. Communications of the ACM; 1994; 37 (8): 83–97.CrossRefGoogle Scholar
  18. Jancke, G., et. al. Linking Public Spaces: Technical and Social Issues. Proceedings of CHI ‘01 Conference on Human Factors in Computing Systems, 2001; Seattle, WA, USA.Google Scholar
  19. Kraut, R., Kiesler, S., Boneva, B., Cummings, J., Helgeson, V., and Crawford, A. Internet Paradox Revisited. Journal of Social Issues; 2002; 58 (1): 49–74.CrossRefGoogle Scholar
  20. Lewis, T., Amini, F., and Landon, R. A General Theory of Love, Random House, 2000. Mackay, W. E. Triggers and Barriers to Customizing Software. Proceedings of CHI ‘81 Conference on Human Factors in Computing Systems, 1991; New Orleans, LA, USA; ACM Press.Google Scholar
  21. Mackay, W. E. “Media Spaces: Environments for Informal Multimedia Interaction,” in Beaudouin-Lafon, M., ed., Computer Supported Cooperative Work. John Wiley and Sons, 1999.Google Scholar
  22. Morikawa, O., and Maesako, T. HyperMirror: Toward Pleasant-to-use Video Mediated Communication System. Proceedings CSCW ‘88 Conference on Computer Supported Cooperative Work; 1998, November 2–6; Seattle, WA. ACM Press.Google Scholar
  23. Mueller, F., Agamanolis, S., and Picard R. Exertion Interfaces: Sports over a Distance for Social Bonding and Fun. Proceedings CHI ‘03, Conference on Human Factors in Computing Systems; 2003; Ft Lauderdale, FL, USA; ACM PressGoogle Scholar
  24. Mynatt, E. D., Rowan, J., Jacobs, A., and Craighill, S. Digital Family Portraits: Supporting Peace of Mind for Extended Family Members. Proceedings of CHI ‘01 Conference on Human Factors in Computing Systems, 2001; Seattle, WA, USA; 333–340; ACM Press.Google Scholar
  25. Pederson, E. R., and Sokoler, T. AROMA: abstract representation of presence supporting mutual awareness. Proceedings of CHI ‘87 Conference on Human Factors in Computing Systems, 1997; Atlanta, GA, USA; 51–58; ACM Press.Google Scholar
  26. Putnam, R. Bowling Alone: The Collapse and Revival of American Community. Simon and Schuster, 2000.Google Scholar
  27. Sawney, N., Wheeler, S., and Schmandt, C. Aware Community Portals: Shared Information Appliances for Transitional Spaces. Personal and Ubiquitous Computing 2001; 5 (1): 66–70.CrossRefGoogle Scholar
  28. Shaw, B. R., McTavish, F., Hawkins, R., Gustafson, D. H., and Pingree, S. Experiences of women with breast cancer: exchanging social support over the CHESS computer network. Journal of Health Communications 2000; 5 (2): 135–159.CrossRefGoogle Scholar
  29. Tang, J., and Rua, M. Montage: Providing Teleproximity for Distributed Groups. Proceedings of CHI ‘84 Conference on Human Factors in Computing Systems; 1994; Boston, MA, USA; 37–43; New York: ACM Press.Google Scholar

Copyright information

© Springer Science+Business Media Dordrecht 2003

Authors and Affiliations

  • Stefan Agamanolis
    • 1
  1. 1.Media Lab EuropeIreland

Personalised recommendations