Advertisement

Multimedia Fliers: Information Sharing With Digital Community Bulletin Boards

  • Elizabeth F. Churchill
  • Les Nelson
  • Laurent Denoue
Conference paper

Abstract

Community poster boards serve an important community building function. Posted fliers advertise services, events and people’s interests, and invite community members to communicate, participate, interact and transact. In this paper we describe the design, development and deployment of several large screen, digital community poster boards, the Plasma Posters, within our organization. We present our motivation, two fieldwork studies of online and offline information sharing, and design guidelines derived from our observations. After introducing the Plasma Posters and the underlying information storage and distribution infrastructure, we illustrate their use and value within our organization, summarizing findings from qualitative and quantitative evaluations. We conclude by elaborating socio-technical challenges we have faced in our design and deployment process.

Keywords

Public Space Digital Content Bulletin Board Large Screen Public Display 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. AdSpace NetworksGoogle Scholar
  2. Adler, A., Gujar, A., Harrison, B. L., OHara, K., and Sellen, A. (1998): A Diary Study of Work-Related Reading: Design Implications for Digital Reading Devices. Proceedings of CHI 98, pp. 241–248.Google Scholar
  3. Albrecht, D. and Broikos, C.B. (eds.) (2000): On the Job: Design and the American Office. New York and Washington. D.C.. Princeton Architectural Press and National Building Museum.Google Scholar
  4. Alexander, C., Ishikawa, S., Silverstein, M., Jacobson, M., Fiksdahl-King, I. and Angel, S. A (1977): Pattern Language. Towns, Buildings, Construction. New York: Oxford University Press.Google Scholar
  5. Bellotti, V. and Bly, S. (1996): Walking away from the desktop computer: distributed collaboration and mobility in a product design team. In Proc. CSCW’96, ACM Press.Google Scholar
  6. Bly, S. and Churchill, E.F. (1999): Design Through Matchmaking: Technology in Search of Users. Interactions, pp. 23–31, ACM Press, March-April 1999.Google Scholar
  7. Bly, S., Cook, L., Bickmore, T., Churchill, E. and Sullivan, J.W. (1998): The Rise of Personal Web Pages at Work. In CHI 98 Summary, ACM Press.Google Scholar
  8. Brand, S. (1994): How Buildings Learn. What Happens After They Are Built. New York: Penguin Books. 116Google Scholar
  9. Churchill, E.F., Nelson, L., Denoue, L. and Girgensohn, (2003): A. The Plasma Poster Network: Posting Multimedia Content in Public Places. In Proceedings of Interact 2003, Switzerland.Google Scholar
  10. Fass, A.M., Folizzi, J. and Pausch, R. Messydesk and MessyBoard (2002): Two designs inspired by the goal of improving human memory. In Proc. DIS2002, ACM Press.Google Scholar
  11. Granovetter, M.S. (1983): The Strength of Weak Ties: A Network Theory Revisited. Sociological Theory, Vol. 1:pages 203–233.CrossRefGoogle Scholar
  12. Greenberg, S. and Rounding, M. (2001): The Notification Collage: Posting Information to Public and Personal Displays. In Proc. CHI 2001 [CHI Letters 3(1)], 515–521, ACM Press.Google Scholar
  13. Guimbretiere, F., Stone, M. and Winograd, T. (2001): Fluid Interaction with High Resolution, Wall–sized Displays. In Proc. UIST 2001. ACM Press.Google Scholar
  14. Harper, R. and Carter, K (1994): Keeping People Apart. A Research Note. In Computer Supporter Cooperative Work (CSCW) 2, 199–207.Google Scholar
  15. Houde, S., Bellamy, R., Leahy, L. (1998). In Search of Design Principles for Tools and Practices to Support Communication within a Learning Community, SIGCHI Bulletin, 30, 2, April 1998.Google Scholar
  16. Huang, E. M. and Mynatt, E. D. (2003): Semi-public displays for small, co-located groups. Proceedings of CHI, ACM Press.Google Scholar
  17. Jacobs, A.B. (1999): Great Streets. MIT Press.Google Scholar
  18. Jacobs, J. (1961): The Death and Life of Great American Cities, New York: Vintage Books.Google Scholar
  19. Klemmer, S.R., M.W. Newman, R. Farrell, M. Bilezikjian, J.A. Landay (2001): The Designers’ Outpost: A Tangible Interface for Collaborative Web Site Design. In Proc. UIST2001, CHI Letters, 3, 2: p. 1–10.Google Scholar
  20. McCarthy, J., Costa, T.J., Huang, E.M. and Tullio, J. (2001): Defragmenting the organization: Disseminating Community Knowledge Through Peripheral Displays. Workshop on Community Knowledge, ECSCW.Google Scholar
  21. Norman, D. A. (1988): The Psychology of Everyday Things. New York: Basic Books.Google Scholar
  22. O’Hara, K. (1996): Towards a Typology of Reading Goals, Xerox Technical Report EPC-1996–107.Google Scholar
  23. Oldenburg, R. (1999): The Great Good Places: Cafes, Coffee Shops, Book Stores, Bars, Hair Salons and other Hangouts at the Heart of a Community. New York: Marlow.Google Scholar
  24. Pedersen, E., McCall, K., Moran, T. and Halasz, F. Tivoli (1993): An Electronic Whiteboard for Informal Workgroup Meetings. In ACM Proc. InterCHI’93.Google Scholar
  25. Russell, D., Trimble, J. and Wales, R. (2002): Two paths from the same place: Task driven and human centered evolution of a group information source. IBM Make it Easy Conference, June 2002. http://www.ibm.com/ibm/easy/eou ext.nsf/Publish/2778
  26. Savolainen, R. (1995): Everyday life information seeking. Approaching information seeking in the context of `Way of Life’. Library and Information Science Research, 17, 259–294.Google Scholar
  27. Schilit, B., Golovchinsky, G., Price, M. (1998): Beyond Paper: Supporting Active Reading with Free Form Digital Ink Annotations, In Proc. CHI’ 98, ACM Press, pp. 249–256.Google Scholar
  28. Snowdon, D.N. and Grasso, A. (2002): Diffusing Information in Organizational Settings: Learning from Experience. In Proc. CHI 2002, ACM Press.Google Scholar
  29. Stamm, K.R., and Fortini-Campbell, L. (1983): The relationship of community ties to newspaper use. Journalism Monographs, 84.Google Scholar
  30. Streitz, N.A., Geißler, J., Holmer, T., Konomi, S., Muller-Tomfelde, C., Reischl, W., Rexroth, P., Seitz, P., and Steinmetz, R. (1999): i-LAND: An interactive Landscape for Creativitiy and Innovation. In Proc. CHI’99. ACM Press.Google Scholar
  31. Timmers, M. (Ed) (1998): The Power of the Poster. London, UK: V A Publications.Google Scholar
  32. Tripp, B.E. (1994): The media and community cohesiveness. In J.D. Stara and W. D. Sloan (Eds.), The significance of the media in American history, pp. 147–164. Northport, AL: Vision Press.Google Scholar
  33. Wellman, B. (1999): Living Networked in a Wired World. IEEE Intelligent Systems 14, 1, 1999: 15–17.Google Scholar
  34. Whittaker, S., Frohlich, D. and Daly-Jones, O. (1994): Informal workplace communication: what is it like and how might we support it? In Proc. CHI’94, ACM Press.Google Scholar
  35. Whittaker, S. and Sidner, C. (1996): E-mail overload: Exploring personal information management of e-mail. In Proc. CHI’96, ACM Press.Google Scholar
  36. Whyte, W.H. (1971): The Social Life of Small Urban Spaces, New York: Anchor Books.Google Scholar
  37. Yates, J. and Orlikowski, W.J. (1992): Genres of Organizational Communication: A Structurational approach to studying communication and media, Academy of Management Review, 17, pp. 299–326.Google Scholar

Copyright information

© Springer Science+Business Media Dordrecht 2003

Authors and Affiliations

  • Elizabeth F. Churchill
    • 1
  • Les Nelson
    • 1
  • Laurent Denoue
    • 1
  1. 1.FX Palo Alto LaboratoryPalo AltoUSA

Personalised recommendations