A Socio-cognitive Perspective of Trust

  • Joana UrbanoEmail author
  • Ana Paula Rocha
  • Eugénio Oliveira
Part of the Law, Governance and Technology Series book series (LGTS, volume 8)


Trust and reputation are two distinct social constructs of high complexity that have been studied for decades in different areas of knowledge. In order to allow for efficient models of computational trust and reputation, one must first understand the nature and dynamics of each one of these constructs. In this chapter, we focus on the social and cognitive aspects of the trust concept, and overview its fundamental characteristics, such as its determinants, nature, and dynamics. Then, we present two distinct hypothesis one can state for the interplay between trust and reputation: either reputation is an antecedent of trust, or both are considered as two distinct contributions to the ultimate decision making process. If they are seen as isolated components, trust is no longer directly influenced by reputation. Finally, we briefly refer to current existing computational trust models, including those that integrate the management of computational reputation.


Multiagent System Intelligent Agent Computational Trust Reputation Score Trust Theory 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media Dordrecht. 2013

Authors and Affiliations

  • Joana Urbano
    • 1
    Email author
  • Ana Paula Rocha
    • 1
  • Eugénio Oliveira
    • 1
  1. 1.LIACC/DEI, Faculdade de EngenhariaUniversidade do PortoPortoPortugal

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