Making the University Admission Decision Making Process Lean

  • Kai Jin
  • Manisha Kachroo
Conference paper


To apply Lean strategy/principles anywhere means doing more and more with less and less – less time, space, machinery, materials and human efforts. Although Lean principles are rooted in manufacturing, they apply universally. The challenge for each firm is to translate, tailor and apply them to its own situation. This paper deals with the deep understanding of the functioning of Office of Admissions at Texas A&M University Kingsville, and the usage of Lean concepts, practices and principles to offer some suggestions and recommendations in order to improve the admission decision making process. An effort has been made to completely understand the work of the office (right from receiving of the application packet from a student to the final admission decision made for that student) and make work flows for each category of students applying for admissions. Some recommendations based on lean principles have given to make the admission decision making process lean and reduce the lead time to evaluate and process the admission applications. The Office of Admissions has been viewed as an organization with its product being the final decisions made for students about their admission to the school.


International Student Work Flow Prospective Student Admission Decision Admission Office 
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Copyright information

© Springer Science+Business Media B.V. 2010

Authors and Affiliations

  1. 1.Texas A&M University KingsvilleKingsvilleUSA

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