Twenty-first century is often considered as the century of knowledge economy with knowledge as the main competitive strategic advantage of single companies. This chapter focuses on intellectual capital model as a measurement system for evaluation of both internal and external knowledge management activities and provides systematic research-based evidence on the usage of the intellectual capital concept within Slovak companies. Four different scopes of intellectual capital concept as the framework for indicators followed up by companies are defined, and the conscious and unconscious usage by Slovak companies is analyzed.
Human Capital Knowledge Management Customer Satisfaction Intellectual Capital Breakdown Structure
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This chapter has been funded by project VEGA 1/0920/11.
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