Quality Management

  • Volker Eric Amelung
Part of the Springer Texts in Business and Economics book series (STBE)


In healthcare, a variety of different measures and instruments can be applied to manage the quality of healthcare. The following chapter will discuss the usefulness and effectiveness of guidelines and clinical paths, disease management and chronic care, case management, patient coaching and quality management as specific instruments for quality management.


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Copyright information

© Springer-Verlag GmbH Germany, part of Springer Nature 2019

Authors and Affiliations

  • Volker Eric Amelung
    • 1
    • 2
  1. 1.Institute for Epidemiology, Social Medicine and Health Systems ResearchHannover Medical SchoolHannoverGermany
  2. 2.Institute of Health Sciences Research INAV GmbHBerlinGermany

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