Advertisement

Abstract

Based on a literature review, this paper identifies four socio-technical challenges relating to innovation actor’s interactions in digital innovation. Furthermore, the paper explores how these challenges can be addressed. The challenges are investigated in a case study of digital innovation. The study is based on a two year long research and development project where an e-newspaper concept and a demonstrator based on e-paper technology was developed. Based on empirical findings, the paper presents eight activities which address the identified socio-technical challenges with digital innovation. The activities are: 1) support transparent digital ecosystem relationships, 2) facilitate cross-organizational communication, 3) create digital value blueprints, 4) translate heterogeneous knowledge, 5) involve all relevant user groups, 6) identify, design for, and authenticate digital user values, 7) design for multiple contexts of use, and 8) prototype iteratively.

Keywords

digital innovation challenges innovation activities digital technology e-newspaper e-paper 

References

  1. 1.
    Yoo, Y., Boland, R.J., Lyytinen, K., Majchrzak, A.: Organizing for Innovation in the Digitized World. Organization Science 23(5), 1398–1408 (2012)CrossRefGoogle Scholar
  2. 2.
    Yoo, Y.: Computing in Everyday Life: A Call for Research on Experiential Computing. MIS Quarterly 34(2), 213–231 (2010)Google Scholar
  3. 3.
    Henfridsson, O., Yoo, Y., Svahn, F.: Path Creation in Digital Innovation: A Multi-Layered Dialectics Perspective. Sprouts: Working Papers on Information Systems 9(20) (2009), http://sprouts.aisnet.org/9-20
  4. 4.
    Yoo, Y., Henfridsson, O., Lyytinen, K.: Research Commentary – The New Organizing Logic Of Digital Innovation: An Agenda For Information Systems Research. Information Systems Research 21(4), 724–735 (2010)CrossRefGoogle Scholar
  5. 5.
    Van de Ven, A.H.: Running in Packs to Develop Knowledge-Intensive Technologies. MIS Quarterly 29(2), 365–378 (2005)Google Scholar
  6. 6.
    Yoo, Y., Lyytinen, K., Yang, H.: The Role of Standards in Innovation and Diffusion of Broadband Mobile Services: The case of South Korea. Journal of Strategic Information Systems 14(3), 323–353 (2005)CrossRefGoogle Scholar
  7. 7.
    Vanhaverbeke, W., Cloodt, M.: Open Innovation in Value Networks. In: Chesbrough, H., Vanhaverbeke, W., West, J. (eds.) Open Innovation: Researching a New Paradigm, pp. 258–281. Oxford University Press, Oxford (2006)Google Scholar
  8. 8.
    Boland, R.J., Lyytinen, K., Yoo, Y.: Wakes of Innovation in Project Networks: The Case of Digital 3-D Representations in Architecture, Engineering and Construction. Organization Science 18(4), 631–647 (2007)CrossRefGoogle Scholar
  9. 9.
    Powell, W., Grodal, S.: Networks of Innovators. In: Fagerberg, J., Mowery, D., Nelson, R. (eds.) The Oxford Handbook of Innovation, pp. 56–86. Oxford University Press, Oxford (2005)Google Scholar
  10. 10.
    Yoo, Y., Lyytinen, K., Thummadi, V., Weiss, A.: Unbounded Innovation With Digitalization: A Case of Digital Camera. In: Annual Meeting of the Academy of Management (2010)Google Scholar
  11. 11.
    Zittrain, J.L.: The Generative Internet. Harvard Law Review 119, 1974–2040 (2006)Google Scholar
  12. 12.
    Henfridsson, O., Lindgren, R.: User Involvement in Developing Mobile and Temporarily Interconnected Systems. Information Systems Journal 20, 119–135 (2010)CrossRefGoogle Scholar
  13. 13.
    Yoo, Y., Lyytinen, K., Boland, R.J., Berente, N.: The New Wave of Digital Innovation: Opportunities and Challenges: A Report on the Research Workshop ‘Digital Challenges in Innovation Research’ (2010), http://ssrn.com/abstract=1622170
  14. 14.
    Svahn, F., Henfridsson, O.: The Dual Regimes of Digital Innovation Management. In: Proceedings of the 45th Hawaii International Conference on System Science (HICSS), pp. 3347–3356. IEEE Computer Society, Los Alamitos (2012)Google Scholar
  15. 15.
    Thomsen, M., Åkesson, M.: Understanding ISD and Innovation through the Lens of Fragmentation. In: Dwivedi, Y.K., Henriksen, H.Z., Wastell, D., De’, R. (eds.) TDIT 2013. IFIP AICT, vol. 402, pp. 467–480. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  16. 16.
    Benkler, Y.: The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press, New Haven (2006)Google Scholar
  17. 17.
    Farell, J., Weiser, P.J.: Modularity, Vertical Integration, and Open Access Policies: Toward a Convergence of Antitrust and Regulation in the Internet Age. Harvard Journal of Law and Technology 17(1), 86–134 (2003)Google Scholar
  18. 18.
    Svensson, J., Ihlström Eriksson, C., Ebbesson, E.: User Contribution in Innovation Processes – Reflections from a Living Lab Perspective. In: Proceedings of the 43rd Hawaii International Conference on System Science (HICSS), pp. 1–10. IEEE Computer Society, Los Alamitos (2010)Google Scholar
  19. 19.
    Yoo, Y., Lyytinen, K., Boland, R.J.: Innovation in the Digital Era: Digitization and Four Classes of Innovation Networks. Working Paper. Temple University (2009)Google Scholar
  20. 20.
    Van de Ven, A.H., Polley, D.E., Garud, R., Venkataraman, S.: The Innovation Journey. Oxford University Press, Oxford (1999)Google Scholar
  21. 21.
    Svensson, J., Ihlström Eriksson, C.: Exploring Social Aspects Influence on Change in Network Relationships – A Case Study of Digital Innovation. International Journal of Social and Organizational Dynamics in IT 2(4), 14–33 (2012)CrossRefGoogle Scholar
  22. 22.
    Mingers, J., Gill, A.: Multimethodology: Theory and Practice of Combining Management Science Methodologies. Wiley, Chichester (1997)Google Scholar
  23. 23.
    Mingers, J.: Combining IS Research Methods: Towards a Pluralist Methodology. Information Systems Research 12(3), 240–259 (2001)CrossRefGoogle Scholar
  24. 24.
    Patton, M.Q.: Qualitative Research and Evaluation Methods, 3rd edn. Sage, Thousand Oaks (2002)Google Scholar
  25. 25.
    Pinsonneault, A., Kraemer, K.L.: Survey Research Methodology in Management Information Systems: An Assessment. Journal of Management Information Systems 10(2), 75–105 (1993)Google Scholar
  26. 26.
    Miles, M.B., Huberman, A.M.: Qualitative Data Analysis, 2nd edn. Sage, Thousand Oaks (1994)Google Scholar
  27. 27.
    Ihlström Eriksson, C., Svensson, J.: A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper. International Journal of E-Services and Mobile Applications 1(3), 38–78 (2009)CrossRefGoogle Scholar
  28. 28.
    Ihlström Eriksson, C., Åkesson, M., Bergqvist, M., Ljungberg, J.: Forming a Value Network – Analyzing the Negotiations between Actors in the E-Newspaper Case. In: Proceedings of the 42nd Hawaii International Conference on System Science (HICSS), pp. 1–10. IEEE Computer Society, Los Alamitos (2009)Google Scholar
  29. 29.
    Åkesson, M., Ihlström, C.: Designing and Evaluating the Calm Electronic Newspaper. In: ECIS 2006 Proceedings, Paper 161 (2006), http://aisel.aisnet.org/ecis2006/161

Copyright information

© IFIP International Federation for Information Processing 2014

Authors and Affiliations

  • Jesper Lund
    • 1
  1. 1.Halmstad UniversityHalmstadSweden

Personalised recommendations