Abstract
Although chapter 7 studied the main drivers underlying the concept of outsourcing and why it has started to become a compelling business model, it is important to remain focused on the specific objectives you want to achieve for your organisation.
Keywords
Technology Team Back Office Back Office Process Offshore Operation Call Centre Operator
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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References
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Copyright information
© Springer-Verlag Berlin Heidelberg 2004