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Design science research study: Proposing a technique for driving networked service productivity

  • Christofer F. DaiberlEmail author
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Part of the Markt- und Unternehmensentwicklung Markets and Organisations book series (MAU)

Abstract

This dissertation has the overall goal to explore how a focal provider can drive productivity in the context of networked service delivery. Part V supports this goal by designing and evaluating a corresponding technique. The research problem and the design objectives are derived from the findings of the systematic literature review presented in Part III and the exploratory case study presented in Part IV.

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Copyright information

© Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2020

Authors and Affiliations

  1. 1.FAU Erlangen NürnbergNürnbergGermany

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