Prozeßkostenrechnung, Prozeßmanagement und Prozeßoptimierung

  • Claus W. Gerberich
Part of the Herausforderungen an das Management book series (HERAUSMANAG, volume 4)

Summary

In order to manage process reengineering successfully, methodologies of process costing and organisational concepts of process management are needed. The success potentials of business reengineering have to be determined by visualisation of processes. All basic activities of a process have to be evaluated by customer sight and reconstructed.

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Copyright information

© Springer-Verlag Berlin Heidelberg 1997

Authors and Affiliations

  • Claus W. Gerberich

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