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Improving Business Process Model after Reverse Engineering

  • María Fernández-Ropero
  • Ricardo Pérez-Castillo
  • Mario Piattini
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 417)

Abstract

An appropriate business process management helps companies to quickly adapt to changes while their competitiveness is maintained or even improved. For this reason, business process models are recognized as being important assets for companies and companies are currently demanding mechanisms to ensure business processes with an appropriate quality degree. These business process models can be mined by reverse engineering from existing information systems. Regrettably, these reversed models usually have a lower quality degree and may not exactly reflect the actual business processes. This paper describes detected common problems in business processes retrieved by reverse engineering (e.g., missing, fine-grained or non-relevant elements, ambiguities, etc.). Refactoring is widely-used to fix quality problems in business process models. Despite this, this work suggests addressing the above problems by defining three stages: repairing, refactoring and expert-based improvement. Additionally, some preliminary results from refactoring stage are provided using real-life retrieved business process models.

Keywords

Business Process Model Business Process Improvement Business Process Challenges Refactoring Understandability Modifiability Reverse Engineering 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • María Fernández-Ropero
    • 1
  • Ricardo Pérez-Castillo
    • 1
  • Mario Piattini
    • 1
  1. 1.Instituto de Tecnologías y Sistemas de la InformaciónUniversity of Castilla-La ManchaCiudad RealSpain

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