The Six Core Elements of Business Process Management

Chapter
First Online:
Part of the International Handbooks on Information Systems book series (INFOSYS)

Abstract

The previous chapters gave an insightful introduction into the various facets of Business Process Management. We now share a rich understanding of the essential ideas behind designing, managing and changing processes for a variety of organizational purposes. We have also learned about the streams of research and development that have influenced contemporary BPM. As a result of more than two decades of inter-disciplinary research and a plethora of diverse BPM initiatives in corporations of all sizes and across all industries, BPM has become a holistic management discipline. Consequently, it requires that a number of complementary elements needs to be addressed for its successful und sustainable deployment. This chapter introduces a consolidating framework that provides structure and decomposes BPM into six essential elements. Drawing from research in the field of maturity models and its application in a number of organizations all over the globe, we suggest the following six core elements of BPM: strategic alignment, governance, methods, information technology, people, and culture. These six elements serve as the core structure for this BPM Handbook.

Keywords

Business Process Core Element Capability Maturity Model Capability Area Strategic Alignment 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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Copyright information

© Springer-Verlag Berlin Heidelberg 2015

Authors and Affiliations

  1. 1.Information Systems SchoolQueensland University of TechnologyBrisbaneAustralia
  2. 2.Institute of Information SystemsUniversity of LiechtensteinVaduzLiechtenstein

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