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Extending WS-Agreement to Support Automated Conformity Check on Transport and Logistics Service Agreements

  • Antonio Manuel Gutiérrez
  • Clarissa Cassales Marquezan
  • Manuel Resinas
  • Andreas Metzger
  • Antonio Ruiz-Cortés
  • Klaus Pohl
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8274)

Abstract

Checking whether the agreed service quality attributes are fulfilled or maintained during the service life-cycle is a very important task for SLA (Service Level Agreement) enforcement. In this paper, we leverage conformance checking techniques developed for computational services to automate the conformity checking of transport & logistics services. Our solution extends the WS-Agreement metamodel to support the definition of frame and specific SLAs. With this extension, we define a new validation operation for the conformity check of transport & logistics SLAs based on CSPs solvers. The key contribution of our work is that, as far as we know, it is the first definition of an automated conformity check solution for long term agreements in the transport & logistics domain. Nonetheless, other domains in which similar SLAs are defined can also benefit from our solution.

Keywords

Business Process Service Level Agreement Constraint Satisfaction Problem Service Property Compliance Check 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Antonio Manuel Gutiérrez
    • 1
  • Clarissa Cassales Marquezan
    • 2
  • Manuel Resinas
    • 1
  • Andreas Metzger
    • 2
  • Antonio Ruiz-Cortés
    • 1
  • Klaus Pohl
    • 2
  1. 1.School of Computer EngineeringUniversity of SevilleSpain
  2. 2.PalunoUniversity of Duisburg-EssenEssenGermany

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