Towards a Framework for Human (Manual) Information Retrieval

  • Fernando Loizides
  • George Buchanan
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8201)

Abstract

Information retrieval work has mostly focused on the automatic process of filtering and retrieving documents based on a query search. The subsequesnt manual process by which the information seeker will scrutinise and triage through the retrieved documents is not thoroughly understood. Limited work, particularly for human factors in web searching have been reported on but this is usually case specific and difficult to cross reference or cross examine and compare. Furthermore, the majority of the work is also qualitatively reported on while there are no clear measures for empirically and quantitatively evaluating user behaviour and interactive systems. In this work, we introduce a universal framework which conceptualises the behavioural and procedural human process. Beyond the scholarly contribution, the framework can be employed and adapted in order for practitioners and researchers to have a foundation for evaluating both user performance and interactive systems.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Adler, M.J., Van Doren, C.L.: How to Read a Book. Simon and Schuster (1996)Google Scholar
  2. 2.
    Alexander, J., Cockburn, A.: An empirical characterisation of electronic document navigation. In: Graphics Interface, pp. 123–130 (2008)Google Scholar
  3. 3.
    Badi, R., Bae, S., Michael Moore, J., Meintanis, K., Zacchi, A., Hsieh, H., Shipman, F., Marshall, C.C.: Recognizing user interest and document value from reading and organizing activities in document triage. In: IUI 2006: Proceedings of the 11th International Conference on Intelligent user Interfaces, pp. 218–225 (2006)Google Scholar
  4. 4.
    Baeza-Yates, R.A., Ribeiro-Neto, B.: Modern Information Retrieval. Addison-Wesley Longman Publishing Co., Inc., Boston (1999)Google Scholar
  5. 5.
    Marcia Bates, J.: The design of browsing and berrypicking techniques for the online search interface. Online Information Review, 407–424 (1989)Google Scholar
  6. 6.
    Belkin, N.J.: Anomalous states of knowledge as a basis for information retrieval. Canadian Journal of Information Science (5), 133–143 (1980)Google Scholar
  7. 7.
    Belkin, N.J., Oddy, R.N., Brooks, H.M.: Ask for information retrieval: Part i. background and theory. The Journal of Documentation 2, 61–71 (1982)CrossRefGoogle Scholar
  8. 8.
    Buchanan, G., Loizides, F.: Investigating document triage on paper and electronic media. In: Kovács, L., Fuhr, N., Meghini, C. (eds.) ECDL 2007. LNCS, vol. 4675, pp. 416–427. Springer, Heidelberg (2007)CrossRefGoogle Scholar
  9. 9.
    Buckley, C., Salton, G., Allan, J., Singhal, A.: TREC (1994)Google Scholar
  10. 10.
    Buscher, G., Dumais, S.T., Cutrell, E.: The good, the bad, and the random: an eye-tracking study of ad quality in web search. In: SIGIR, pp. 42–49 (2010)Google Scholar
  11. 11.
    Ellis, D.: A behavioral approach to information retrieval system design. Journal of Documentation, 171–212 (1989)Google Scholar
  12. 12.
    Ellis, D.: The effectiveness of information retrieval systems: the need for improved explanatory frameworks. In: Social Science Information Studies, pp. 261–272 (1984)Google Scholar
  13. 13.
    Granka, L.A., Joachims, T., Gay, G.: Eye-tracking analysis of user behavior in www search. In: SIGIR, pp. 478–479 (2004)Google Scholar
  14. 14.
    Thomas Khun, S.: The Structure of scientific revolutions, 2nd edn. University of Chicago Press (1970)Google Scholar
  15. 15.
    Loizides, F., Buchanan, G.: An empirical study of user navigation during document triage. In: Agosti, M., Borbinha, J., Kapidakis, S., Papatheodorou, C., Tsakonas, G. (eds.) ECDL 2009. LNCS, vol. 5714, pp. 138–149. Springer, Heidelberg (2009)CrossRefGoogle Scholar
  16. 16.
    Loizides, F., Buchanan, G.R.: Performing document triage on small screen devices. part 1: structured documents. In: Proceeding of the Third Symposium on Information Interaction in Context, IIiX 2010, pp. 341–346. ACM, New York (2010)CrossRefGoogle Scholar
  17. 17.
    Marchionini, G.: Information Seeking in Electronic Environments. Cambridge University Press (1995)Google Scholar
  18. 18.
    Marshall, C.C., Shipman III, F.M.: Spatial hypertext and the practice of information triage. In: Proceedings of the Eighth ACM Conference on Hypertext, pp. 124–133 (1997)Google Scholar
  19. 19.
    Nicholas, D., Huntington, P., Jamali, H.R., Watkinson, A.: The information seeking behaviour of the users of digital scholarly journals, pp. 1345–1365 (2006)Google Scholar
  20. 20.
    O’Hara, K., Sellen, A.: A comparison of reading paper and on-line documents. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 335–342 (1997)Google Scholar
  21. 21.
    Pan, B., Hembrooke, H., Gay, G., Granka, L.A., Feusner, M.K., Newman, J.K.: The determinants of web page viewing behavior: an eye-tracking study. In: ETRA, pp. 147–154 (2004)Google Scholar
  22. 22.
    Saracevic, T.: Comparative effects of titles, abstracts and full text on relevance judgments. Journal of the American Society for Inf. Science (22), 126–139 (1969)Google Scholar
  23. 23.
    Spink, A., Jansen, B.J., Wolfram, D., Saracevic, T.: From e-sex to e-commerce: Web search changes. Computer 35, 107–109 (2002)CrossRefGoogle Scholar
  24. 24.
    Voorhees, E.M., Harman, D.K.: TREC: Experiment and Evaluation in Information Retrieval. MIT Press (2005)Google Scholar
  25. 25.
    Wang, P., Soergel, D.: A cognitive model of document use during a research project. study i. document selection. Journal of the American Society for Information Science 49(2), 115–133 (1998)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Fernando Loizides
  • George Buchanan

There are no affiliations available

Personalised recommendations