A Context-Sensitive Intervention Approach for Collaboration in Dynamic Environments

  • Stefan Werner Knoll
  • Stephan G. Lukosch
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8175)

Abstract

Complex design and engineering processes are characterized by dynamic requirements, like changing process goals or group constellations. To deal with these dynamics, a context-sensitive approach is needed to consider a changing environment and provides teams with the support they need. This paper describes research about a context-sensitive intervention approach to support collaboration in dynamic environments. Based on a review of existing approaches for context modeling in collaboration, a semantic model is presented to describe a collaboration process design as well as contextual process information. Using existing theories on collaboration performance, the paper discusses how the semantic model can be used to monitor group performance during collaboration. Thereby, a rule concept is introduced to derive interventions for dynamic collaboration processes and discusses their application to build new context-sensitive collaboration support systems.

Keywords

Context model collaboration dynamic environment intervention 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Stefan Werner Knoll
    • 1
  • Stephan G. Lukosch
    • 1
  1. 1.Faculty of Technology, Policy and ManagementDelft University of TechnologyThe Netherlands

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