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Social Information Behaviour in Bookshops: Implications for Digital Libraries

  • Sally Jo Cunningham
  • Nicholas Vanderschantz
  • Claire Timpany
  • Annika Hinze
  • George Buchanan
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8092)

Abstract

We discuss here our observations of the interaction of bookshop customers with the books and with each other. Contrary to our initial expectations, customers do not necessarily engage in focused, joint information search, as observed in libraries, but rather the bookshop is treated as a social space similar to a cafe. Our results extend the known repertoire of collaborative behaviours, supporting further development of models of user tasks and goals. We compare our findings with previous work and discuss possible implications of our observations for the design of digital libraries as places of both information access and social interaction.

Keywords

participant observation social space collaborative information behaviour book-based social networking 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Sally Jo Cunningham
    • 1
  • Nicholas Vanderschantz
    • 1
  • Claire Timpany
    • 1
  • Annika Hinze
    • 1
  • George Buchanan
    • 2
  1. 1.University of WaikatoNew Zealand
  2. 2.City University LondonUnited Kingdom

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