OpinionBlocks: A Crowd-Powered, Self-improving Interactive Visual Analytic System for Understanding Opinion Text

  • Mengdie Hu
  • Huahai Yang
  • Michelle X. Zhou
  • Liang Gou
  • Yunyao Li
  • Eben Haber
Conference paper

DOI: 10.1007/978-3-642-40480-1_8

Part of the Lecture Notes in Computer Science book series (LNCS, volume 8118)
Cite this paper as:
Hu M., Yang H., Zhou M.X., Gou L., Li Y., Haber E. (2013) OpinionBlocks: A Crowd-Powered, Self-improving Interactive Visual Analytic System for Understanding Opinion Text. In: Kotzé P., Marsden G., Lindgaard G., Wesson J., Winckler M. (eds) Human-Computer Interaction – INTERACT 2013. INTERACT 2013. Lecture Notes in Computer Science, vol 8118. Springer, Berlin, Heidelberg

Abstract

Millions of people rely on online opinions to make their decisions. To better help people glean insights from massive amounts of opinions, we present the design, implementation, and evaluation of OpinionBlocks, a novel interactive visual text analytic system. Our system offers two unique features. First, it automatically creates a fine-grained, aspect-based visual summary of opinions, which provides users with insights at multiple levels. Second, it solicits and supports user interactions to rectify text-analytic errors, which helps improve the overall system quality. Through two crowd-sourced studies on Amazon Mechanical Turk involving 101 users, OpinionBlocks demonstrates its effectiveness in helping users perform real-world opinion analysis tasks. Moreover, our studies show that the crowd is willing to correct analytic errors, and the corrections help improve user task completion time significantly.

Keywords

Text analytics text visualization self-improving crowd-sourcing 

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Copyright information

© IFIP International Federation for Information Processing 2013

Authors and Affiliations

  • Mengdie Hu
    • 1
  • Huahai Yang
    • 2
  • Michelle X. Zhou
    • 2
  • Liang Gou
    • 2
  • Yunyao Li
    • 2
  • Eben Haber
    • 2
  1. 1.Georgia Institute of TechnologyUSA
  2. 2.IBM Almaden Research CenterUSA

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