Advertisement

A Method of Team Communication Analysis Based on a Team Cognition Model and Task Analysis

  • Kohei Nonose
  • Taro Kanno
  • Kazuo Furuta
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 374)

Abstract

Effective communication is believed to be essential for positive teamwork, and thus team communication has received much attention from human factor researchers for analyzing team cooperation. This study aims to propose a method of team communication analysis that can contribute to investigating changes of team cooperation in terms of team cognition possessed by a team member. In the beginning, a communication classification matrix that consists of the category of intentions derived from a team cognition model based on mutual belief and that of contents derived from a task analysis is developed. Subsequently, the matrix is applied to team communication data. Finally reasons behind changes of team cooperation are discussed according to the analyses. The results imply that the combination of both categories can contribute to understanding changes of team working in terms of team cognition.

Keywords

Communication analysis teamwork a cognition model in team task analysis 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Nonose, K., Kanno, T., Furuta, K.: A Team Cognition Model Derived from Reflection on Cooperation. Cognition, Technology, and Work 14(1), 83–92 (2012)CrossRefGoogle Scholar
  2. 2.
    Kanno, T., Furuta, K., Kitahara, Y.: A Model of Team Cognition based on Mutual Beliefs, Theoretical Issues in Ergonomics Science (2011) (in press, online available)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Kohei Nonose
    • 1
  • Taro Kanno
    • 1
  • Kazuo Furuta
    • 1
  1. 1.Department of Systems Innovationthe University of TokyoJapan

Personalised recommendations