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Applying Contextual Design to Multiple Teams in Emergency Management

  • Tania Randall
  • Jacquelyn Crebolder
  • Gerard Torenvliet
  • Jeremy Leal
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8004)

Abstract

This paper describes a process of identifying a consolidated set of requirements for technology to support unclassified collaboration amongst emergency managers from distinct organizations, each with a role in domestic response. It describes the application and adaption of the inquiry and consolidation processes defined by the Contextual Design (CD) methodology [1] in order to generate a set of requirements that reflect the collaboration needs of the response community as a whole. This application of CD is unique in the sense that the inquiry and requirements analysis focus on a general process (collaboration) that requires flexibility in its usage, rather than a prescriptive, well-defined process or activity.

Keywords

contextual design emergency management work-flow models collaboration tools 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Tania Randall
    • 1
  • Jacquelyn Crebolder
    • 1
  • Gerard Torenvliet
    • 2
  • Jeremy Leal
    • 2
  1. 1.Defence R&D Canada – AtlanticDartmouthCanada
  2. 2.Esterline CMC ElectronicsOttawaCanada

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