Advertisement

End-User Development: From Creating Technologies to Transforming Cultures

  • Gerhard Fischer
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7897)

Abstract

In a world that is not predictable, improvisation, evolution, and innovation are more than luxuries: they are necessities. The challenge of design is not a matter of getting rid of the emergent, but rather of including it and making it an opportunity for more creative and more adequate solutions to problems. End-User Development (EUD) provides the enabling conditions for putting owners of problems in charge by defining the technical and social conditions for broad participation in design activities. It addresses the challenges of fostering new mindsets, new sources of creativity, and cultural changes to create foundations for innovative societies.

Grounded in the analysis of previous research activities this paper explores (1) conceptual frameworks for EUD (including: socio-technical environments; meta-design; and cultures of participation), (2) models guiding and supporting EUD (including: the seeding, evolutionary growth, reseeding process model; and richer ecologies of participation). These frameworks and models are briefly illustrated in one specific application domain.

The paper concludes by articulating new discourse concepts and design-tradeoffs to shape the future of EUD being understood as a cultural transformation rather than only as a technology in creating software artifacts.

Keywords

socio-technical environments meta-design cultures of participation personally meaningful problems control participation overload future research agenda for EUD 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Henderson, A., Kyng, M.: There’s No Place Like Home: Continuing Design in Use. In: Greenbaum, J., Kyng, M. (eds.) Design at Work: Cooperative Design of Computer Systems, pp. 219–240. Lawrence Erlbaum Associates, Inc., Hillsdale (1991)Google Scholar
  2. 2.
    von Hippel, E.: Democratizing Innovation. MIT Press, Cambridge (2005)Google Scholar
  3. 3.
    Burnett, M.M., Scaffidi, C.: End-User Development. In: Soegaard, M., Dam, R.F. (eds.) The Encyclopedia of Human-Computer Interaction, 2nd edn. The Interaction Design Foundation, Aarhus (2013)Google Scholar
  4. 4.
    Fischer, G.: Understanding, Fostering, and Supporting Cultures of Participation. ACM Interactions XVIII(3), 42–53 (2011)CrossRefGoogle Scholar
  5. 5.
    Illich, I.: Tools for Conviviality. Harper and Row, New York (1973)Google Scholar
  6. 6.
    Binder, T., et al.: Design Things. MIT Press, Cambridge (2011)Google Scholar
  7. 7.
    Costabile, M.F., et al.: End User Development: The Software Shaping Workshop Approach. In: Lieberman, H., et al. (eds.) End User Development, pp. 183–205. Springer, Dordrecht (2006)CrossRefGoogle Scholar
  8. 8.
    Zhu, L.: Hive-Mind Space: A Meta-design Approach for Cultivating and Supporting Collaborative Design, PhD, Dipartimento di Informatica e Comunicazione, Università degli Studi di Milano, Milano (2012)Google Scholar
  9. 9.
    Koehne, B., Redmiles, D., Fischer, G.: Extending the Meta-design Theory: Engaging Participants as Active Contributors in Virtual Worlds. In: Costabile, M.F., Dittrich, Y., Fischer, G., Piccinno, A. (eds.) IS-EUD 2011. LNCS, vol. 6654, pp. 264–269. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  10. 10.
    Maceli, M.G.: From Human Factors to Human Actors to Human Crafters: A Meta-Design Inspired Participatory Framework for Designing in Use, Ph.D. Dissertation, Drexel University (2012)Google Scholar
  11. 11.
    Fischer, G., Herrmann, T.: Socio-Technical Systems: A Meta-Design Perspective. International Journal of Sociotechnology and Knowledge Development 3, 1–33 (2011)CrossRefGoogle Scholar
  12. 12.
    Fischer, G.: End-User Development and Meta-Design: Foundations for Cultures of Participation. Journal of Organizational and End User Computing 22, 52–82 (2010)CrossRefGoogle Scholar
  13. 13.
    dePaula, R., et al.: Courses as Seeds: Expectations and Realities. In: Dillenbourg, P., et al. (eds.) Proceedings of the European Conference on Computer-Supported Collaborative Learning, Maastricht, Netherlands, pp. 494–501 (2001)Google Scholar
  14. 14.
    Benkler, Y.: The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press, New Haven (2006)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Gerhard Fischer
    • 1
  1. 1.Center for LifeLong Learning & Design (L3D), Department of Computer Science and Institute of Cognitive ScienceUniversity of ColoradoBoulderUSA

Personalised recommendations