IS-EUD 2013: End-User Development pp 201-216 | Cite as

Cultures of Participation in Community Informatics: A Case Study

  • Daniela Fogli
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7897)

Abstract

This paper describes a participatory design project aimed at developing FirstAidMap, a collaborative web mapping application to be used by an Italian non-profit association for public assistance and first aid. Volunteers of this association, and specifically ambulance drivers, need to know the characteristics of the territory where the association ensures its assistance, in order to reach a given place quickly and in a safe manner. Despite the new opportunities offered by Web 2.0 technologies, paper-based maps are the only means used by volunteers to spread and share knowledge within the association, while training sessions through PowerpointTM presentations are regularly held to train novice drivers about the dangers existing in the territory and possible changes to traffic and road signals. The two design cycles carried out to develop FirstAidMap, which are described in this paper, gave the chance to observe how a culture of participation may progressively emerge in a community informatics domain and how the related issues may be addressed.

Keywords

collaborative web mapping meta-design cultures of participation community informatics 
This is a preview of subscription content, log in to check access.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Carroll, J.M., Rosson, M.B.: Participatory design in community informatics. Design Studies 28(3), 243–261 (2007)CrossRefGoogle Scholar
  2. 2.
    De Groeve, T., Riva, P.: Early flood detection and mapping for humanitarian response. In: Proc. of the 6th Int. ISCRAM Conference, Gothenburg, Sweden (2009)Google Scholar
  3. 3.
    Fischer, G.: End-User Development and Meta-Design: Foundations for Cultures of Participation. J. of Organizational and End User Computing 22(1), 52–82 (2010)CrossRefGoogle Scholar
  4. 4.
    Fischer, G.: Understanding, Fostering, and Supporting Cultures of Participation. Interactions XVIII(3), 42–53 (2011)CrossRefGoogle Scholar
  5. 5.
    Fischer, G., Giaccardi, E.: Meta-Design: A Framework for the Future of End User Development. In: Lieberman, H., Paternò, F., Wulf, V. (eds.) End-User Development, pp. 427–457. Kluwer Academic Publisher, Dordrecht (2006)CrossRefGoogle Scholar
  6. 6.
    Fischer, G., Grudin, J., McCall, R., Ostwald, J., Redmiles, D., Reeves, B., Shipman, F.: Seeding, Evolutionary Growth and Reseeding: The Incremental Development of Collaborative Design Environments. In: Coordination Theory and Collaboration Technology, pp. 447–472. Lawrence Erlbaum Associates, Mahwah (2001)Google Scholar
  7. 7.
    Fogli, D., Colosio, S., Sacco, M.: Managing Accessibility in Local E-government Websites through End-User Development: A Case Study. Int. J. Universal Access in the Information Society 9(1), 35–50 (2010)CrossRefGoogle Scholar
  8. 8.
    Fogli, D., Parasiliti Provenza, L.: A Meta-Design Approach to the Development of E-Government Services. J. of Visual Languages and Computing 23(2), 47–62 (2012)CrossRefGoogle Scholar
  9. 9.
    Fogli, D., Parasiliti Provenza, L.: Knowledge Sharing in the First Aid Domain through End-User Development. In: Fred, A., Dietz, J.L.G., Liu, K., Filipe, J. (eds.) IC3K 2010. CCIS, vol. 272, pp. 307–321. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  10. 10.
    Giaccardi, E., Fogli, D.: Affective Geographies: Towards Richer Cartographic Semantics for the Geospatial Web. In: Proc. AVI 2008, Naples, Italy, pp. 173–180 (2008)Google Scholar
  11. 11.
    Gupta, S., Knoblock, C.A.: Building Geospatial Mashups to Visualize Information for Crisis Management. In: Proc. of the 7th Int. ISCRAM Conference, Seattle, USA (2010)Google Scholar
  12. 12.
    Haklay, M., Jones, C.: Usability and GIS – why your boss should buy you a larger monitor. In: AGI GeoCommunity 2008, Stratford-upon-Avon, UK (2008), http://discovery.ucl.ac.uk/13850/1/13850.pdf
  13. 13.
    Haklay, M., Weber, P.: OpenStreetMap: User-Generated Street Maps. Pervasive Computing, 12–18 (October-December 2008)Google Scholar
  14. 14.
    Haklay, M., Zafiri, A.: Usability Engineering for GIS: Learning from a Screenshot. The Cartographic Journal 45(2), 87–97 (2008)CrossRefGoogle Scholar
  15. 15.
    Herranz, S., Diez, D., Diaz, P., Hilz, S.R.: Classifying Communities for Design – A review of the Continuum from CoIs to CoPs. In: Proc. COOP 2012, Marseille, France (2012)Google Scholar
  16. 16.
    Lieberman, H., Paternò, F., Wulf, V. (eds.): End-User Development. Kluwer Academic Publishers, Dordrecht (2006)Google Scholar
  17. 17.
    MacEachren, A.M.: How Maps Work. The Guilford Press, New York (1995)Google Scholar
  18. 18.
    MacEachren, A.M.: Geovisualization for knowledge construction and decision support. IEEE Computer Graphics and Application 24(1), 13–17 (2004)CrossRefGoogle Scholar
  19. 19.
    Marcante, A., Parasiliti Provenza, L.: Social Interaction through Map-based Wikis. PsychNology Journal 6(3), 247–267 (2008)Google Scholar
  20. 20.
    Masud, M., Hossain, D.: Usability Analysis of Geographic Information System Software: A Case Study. Int. J. of Software Engineering 2(2), 1–22 (2009)Google Scholar
  21. 21.
    Myers, B.A., Smith, D.C., Horn, B.: Report of the End-User Programming Working Group. In: Languages for Developing User Interfaces, pp. 343–366. Jones and Bartlett, Boston (1992)Google Scholar
  22. 22.
    Nadal-Serrano, J.M.: Towards very simple, yet effective on-the-go incident response preplanning: using publicly-available GIS to improve firefighters’ traditional approach. In: Proc. of the 7th Int. ISCRAM Conference, Seattle, USA (2010)Google Scholar
  23. 23.
    Nielsen, J.: Heuristic evaluation. In: Nielsen, J., Mack, R.L. (eds.) Usability Inspection Methods. Wiley. New York (1994)Google Scholar
  24. 24.
    Sebillo, M., Tortora, G., Vitiello, G.: Special Issue on Visual Languages and Techniques for Human-GIS Interaction. J. of Visual Languages and Computing 18, 227–229 (2007)CrossRefGoogle Scholar
  25. 25.
    Schafer, W.A., Ganoe, C.H., Carroll, J.M.: Supporting Community Emergency Management Planning through a Geocollaboration Software Architecture. Computer Supported Cooperative Work 16, 501–537 (2007)CrossRefGoogle Scholar
  26. 26.
    Traynor, C., Williams, M.G.: Why are Geographic Information Systems Hard to Use. In: Proc. CHI 1995 Mosaic of Creativity, Denver, CO, pp. 288–289. ACM Press (1995)Google Scholar
  27. 27.
    Wenger, E., McDermott, R., Snyder, W.: Cultivating communities of practice: a guide to managing knowledge. Harvard Business School Press, Boston (2002)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Daniela Fogli
    • 1
  1. 1.Dipartimento di Ingegneria dell’InformazioneUniversità degli Studi di BresciaBresciaItaly

Personalised recommendations