A typical e-business transaction takes hours or days to complete, involves a number of partners, and comprises many failure points[8]. With short-lived transactions, database systems ensure atomicity by either committing all of the elements of the transaction, or by canceling all of them in case of a failure. With typical e-business transactions, strict atomicity is not practical, and we need a way of reversing the effects of those activities that cannot be rolled back: that is compensation. For a given business process, identifying the various failure points, and designing the appropriate compensation processes represents the bulk of process design effort[8]. Yet, business analysts have little or no guidance, as for a given failure point, there appears to be an infinite variety of ways to compensate for it. We recognize that compensation is a business issue, but we argue that it can be explained in terms of a handful of parameters within the context of REA ontology [20], including things such as the type of activity, the type of resource, and organizational policies. We propose a three-step process compensation design approach that 1) starts by abstracting a business process to focus on those activities that create/modify value, 2) compensates for those activities, individually, based on values of the compensation parameters, and 3) composes those compensations using a Saga-like approach [10]. In this paper, we present our approach, and discuss issues for future research.


Business Process Compensation Process Failure Point Compensation Activity Business Process Execution Language 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Anis Boubaker
    • 1
  • Hafedh Mili
    • 1
  • Yasmine Charif
    • 2
  • Abderrahmane Leshob
    • 1
  1. 1.LATECE LaboratoryUniversity of Quebec at Montreal (UQÀM)Canada
  2. 2.Xerox Research Center at WebsterCanada

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