User Involvement in Future Internet Projects

  • Anne-Marie Oostveen
  • Eric T. Meyer
  • Brian Pickering
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7858)


To determine actual attitudes and practices of those in the Future Internet industry towards user involvement, delegates at the 2012 FIA participated in a focus group and a survey. Continuous user involvement is highly valued and expected to maximise the societal benefits of FI applications. However, just over half of the FI projects apply a user-centred approach, and a large number of survey respondents admitted to being not very knowledgeable about standard user-centred design tools or techniques.


Future Internet user involvement user-centred design tools SESERV 


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Authors and Affiliations

  • Anne-Marie Oostveen
    • 1
  • Eric T. Meyer
    • 1
  • Brian Pickering
    • 2
  1. 1.Oxford Internet InstituteUniversity of OxfordUnited Kingdom
  2. 2.IT Innovation CentreUniversity of SouthamptonUnited Kingdom

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