Modeling Rewards and Incentive Mechanisms for Social BPM
Social computing is actively shaping Internet-based business models. Scalability and effectiveness of collective intelligence are becoming increasingly attractive to investors. However, to fully exploit this potential we still have to develop crowd-management frameworks capable of supporting rich collaboration models, smart task division and virtual careers. An important step in this direction is the development of models of rewarding/incentivizing processes. In this paper, we conceptualize and represent rewarding and incentive mechanisms for social business processes. Our techniques enable definition, composition, execution and monitoring of rewarding mechanisms in a generic way.
Keywordsrewards incentives socially-enhanced BPM
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