Change and Configuration Management

  • Michael Missbach
  • Josef Stelzel
  • Cameron Gardiner
  • George Anderson
  • Mark Tempes
Chapter
Part of the Management for Professionals book series (MANAGPROF)

Abstract

The old advice “never touch a running system” can’t be followed anymore in cloud environments built with the intention to enable fast change. Practical experience shows that insufficiently prepared changes are the main cause of malfunction. Therefore, change management has particular significance as a central quality assurance instrument in the context of cloud management.

Keywords

Cloud Provider Service Class Public Cloud Cloud Infrastructure Private Cloud 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Michael Missbach
    • 1
  • Josef Stelzel
    • 2
  • Cameron Gardiner
    • 3
  • George Anderson
    • 4
  • Mark Tempes
    • 5
  1. 1.SAP Competence CenterCisco SystemsWalldorfGermany
  2. 2.LeimenGermany
  3. 3.TokyoJapan
  4. 4.CypressUSA
  5. 5.CarnegieAustralia

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