From School Food to Skate Parks in a Few Clicks: Using Public Displays to Bootstrap Civic Engagement of the Young

  • Simo Hosio
  • Vassilis Kostakos
  • Hannu Kukka
  • Marko Jurmu
  • Jukka Riekki
  • Timo Ojala
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7319)

Abstract

We present Ubinion, a service that utilizes large public interactive displays to enable young people to give personalized feedback on municipal issues to local youth workers. It also facilitates discussion and sharing the feedback online using modern social networking services. We present the motivation and rationale behind Ubinion and analyze the results from three large-scale user trials conducted in authentic settings. The evaluation shows that young users are positive about adopting Ubinion, and that they quickly appropriated its use to provide feedback outside the intended scope of the system, but still reflecting their concerns. We argue that Ubinion’s design as a fun and informal tool is appropriate for its purpose, and discuss the versatility of public interactive displays as a municipal feedback medium and as content sources for online communities in general.

Keywords

Social computing urban computing public spaces public displays social networking civic engagement information interfaces 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Simo Hosio
    • 1
  • Vassilis Kostakos
    • 1
  • Hannu Kukka
    • 1
  • Marko Jurmu
    • 1
  • Jukka Riekki
    • 1
  • Timo Ojala
    • 1
  1. 1.Department of Computer Science and EngineeringUniversity of OuluFinland

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