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A Novel Approach to Modeling Context-Aware and Social Collaboration Processes

  • Vitaliy Liptchinsky
  • Roman Khazankin
  • Hong-Linh Truong
  • Schahram Dustdar
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7328)

Abstract

Companies strive to retain the knowledge about their business processes by modeling them. However, non-routine people-intensive processes, such as distributed collaboration, are hard to model due to their unpredictable nature. Often such processes involve advanced activities, such as discovery of socially coherent teams or unbiased experts, or complex coordination towards reaching a consensus. Modeling such activities requires an expressive formal representation of process context, i.e. related actors and artifacts. Existing modeling approaches do not provide the necessary level of expressiveness to capture it. We therefore propose a novel modeling approach and a graphical notation, demonstrate their applicability and expressivity via several use cases, and discuss their strengths and weaknesses.

Keywords

Process Modeling Social Context Collaboration Visual Language 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Vitaliy Liptchinsky
    • 1
  • Roman Khazankin
    • 1
  • Hong-Linh Truong
    • 1
  • Schahram Dustdar
    • 1
  1. 1.Distributed Systems GroupVienna University of TechnologyViennaAustria

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