TechnoStress in the 21st Century; Does It Still Exist and How Does It Affect Knowledge Management and Other Information Systems Initiatives

Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 172)

Abstract

This paper critically evaluates the impact and consequences of TechnoPhobia and TechnoStress (Rosen and Weil 1995) on public and corporate ICT policy makers. This research is set in the context of government ministries in Malta and performed by Aquilina in 2010/2011, as part of his MSc Dissertation. It is of particular significance in indicating how little has changed in the perceptions of ICT users surveyed as to their levels of acceptance and trust or distrust in ICT in their work and recreation, using the CARS and GATS scales of Rosen and Weil. It intimates that the problem may have got worse. The fact that 56% of the respondents in Malta showed some degree of technophobia should be of particular concern to policy makers. The consequences of Technophobia need to be incorporated into the policy making forum to ensure more effective ICT systems are developed.

Keywords

Techno-phobia techno-stress ICT Policy Government Corporate Public Acceptance CARS GATS CTS 
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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.University of DerbyDerbyUnited Kingdom
  2. 2.Government of MaltaMaltaMalta

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