Preventing Erroneous Operator Behavior and Supporting Optimal Operating Procedures within Industrial Product-Service Systems
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The performance of Industrial Product-Service Systems (IPS²) relies – in addition to many technical factors – on the optimal performance of the human operators. This can be supported through the detection of erroneous behavior and user-centered warnings before injury or damage occurs.
The detection of such behavior is based on the simulation of cognitive models which describe behavior as a combination of body movements combinations of the operator. A comparison of the simulation with the tracked movements leads to the identification and classification of possible dangerous actions of the operator. Error codes then trigger action-specific warnings. In addition to the warnings, the system automatically generates documentation in the form of avatar videos. These can be used for task demonstration and to ensure the operators compliance.
The paper details the integrative system setup for this erroneous behavior detection and the resulting warning generation. It also demonstrates the integration of these systems into IPS².
KeywordsOperating Procedure Monitoring Preliminary Error Detection Multimodal Warning Strategies Avatar Instructions
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