Building Products as Innovation Experiment Systems

  • Jan Bosch
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 114)


Traditional software development focuses on specifying and freezing requirements early in the, typically yearly, product development lifecycle. The requirements are defined based on product management’s best understanding. The adoption of SaaS and cloud computing has shown a different approach to managing requirements, adding frequent and rigorous experimentation to the development process with the intent of minimizing R&D investment between customer proof points. This offers several benefits including increased customer satisfaction, improved and quantified business goals and the transformation to a continuous rather than waterfall development process. In this paper, we present our learnings from studying software companies applying an innovation experiment system approach to product development. The approach is illustrated with three cases from Intuit, the case study company.


Product development approach experiment systems case study 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Jan Bosch
    • 1
  1. 1.Department of Computer ScienceChalmers University of TechnologyGothenburgSweden

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