ICSOB 2012: Software Business pp 267-272 | Cite as
Strategic Success Factors in Customization of Business Software
Conference paper
Abstract
Customers often ask software vendors for business software customized to their needs and fitting into the existing application landscape. But unlike other areas of research there are just a few isolated results about the factors, which promote success of companies offering customization services for business software and which can serve as a guideline. This paper tries to overcome this weakness by presenting the results of a qualitative exploratory study conducted with German and Swiss software companies in 2011.
Keywords
Bespoke software business software custom software customizable software customization degree of customization expert interviews software product management strategic success factorsPreview
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